ProdOps Team Leader

Playtech is looking for a proactive Product Operation Team Leader with strong technical expertise and excellent communication skills.
As the Product Operation Team Lead you will be responsible for overseeing and guiding the operational processes that support our production environments ensuring seamless product delivery and stability. You will lead a team of engineers driving operational excellence implementing best practices and fostering continuous improvement.

Your influential mission. You will...

• Resolve most complex DevOps tasks.
• Lead the team of Product Operations engineers.
• Conduct a comprehensive audit of existing servicemanagement processes and develop a clear plan for their improvement.
• Establish key operational performance indicators and create a clear plan to track measure and improve them.
• Provide immediate respond for any alert.
• Liaise with SL1/SL3 3rd parties and internal stakeholders.
• Provide regular reports to direct manager.

Qualifications :

Components for success. You...

• Possess a Bachelors Degree in Computer Science or Engineering.
• Have 5 years experience as a DevOps engineer or SRE engineer and 1 years of leading/management experience.
• Possess fluent verbal and writing communication skills in English.
• Demonstrate strong understanding of the ITIL framework and bring hands-on experience working with production environments with zero tolerance for errors.
• Bring strong experience in Linux Docker configuration management tools (Ansible Puppet) CI/CD tools (Git Jenkins) Cloud services (AWS) and orchestration technologies (Kubernetes Nomad).
• Have experience writing infrastructure as code (IaC) using Terraform.
• Have worked with monitoring systems (Grafana Prometheus Nagios/Sensu) and logging solutions (Elastic Stack Loki).
• Interact effectively with senior management technical subject matter experts and business stakeholders.

Youll get extra points for... 

• Have experience supporting web applications with microservices architecture including Akka cluster management and monitoring.
• Bring knowledge of NoSQL database support (MongoDB Couchbase) and NGINX server management.
• Possess programming skills in Python/Bash.
• Have worked in a global multilingual organization.

Additional Information :

Thrive in a culture that values...

• A supportive and collaborative team environment.
• Opportunities for professional growth and development.
• A commitment to innovation and excellence.
• A diverse and inclusive workplace where everyone is welcome.
• Comprehensive benefits and competitive compensation.

HOW TO APPLY

In addition to your CV please add a brief motivation letter covering your goals your current working experience in a corporate environment. You can write it in the comment section at the end of the application page (under your message to the hiring manager).

Join our team at Playtechs new Brazilian office where we work together to support and enhance our live products and services. Be part of a global dynamic and innovative team that values collaboration continuous learning and excellence.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

Remote Work :

No

Employment Type :

Full-time