Business Support Officer NSWACT

The Business Support Officer plays a vital role in helping TAL deliver on its purpose of protecting Australians when it matters most. By providing trusted operational and coordination support to the NSW Sales team this role helps create seamless confident experiences for our adviser partners and strengthens how we show up in the market. Working closely with regional leadership the Business Support Officer enables strong governance disciplined execution and meaningful connectionssupporting TALs ambition to make life insurance simpler more accessible and more human for the communities we serve.

In this role you will:

• Enable NSW sales performance through seamless administrative and coordination support across the region.
• Strengthen adviser and stakeholder experience by acting as a trusted point of contact for sales operations.
• Support highquality adviser engagement by coordinating meetings events and onboarding activities.
• Drive operational discipline by maintaining accurate sales data reporting and CRM integrity.
• Partner with the Regional Manager to support effective planning governance and leadership reporting.
• Ensure sales activities meet governance and compliance standards while improving efficiency and experience.

Qualifications :

• Brings experience in an administrative or support role with confidence supporting a busy team.
• Is organised and reliable able to juggle priorities while keeping work on track.
• Communicates clearly and professionally building positive relationships with advisers and colleagues.
• Has strong attention to detail and takes pride in producing accurate wellpresented work.
• Is comfortable using everyday tools like Outlook Word PowerPoint and Excel and keen to learn new systems.
• Approaches work with a helpful customerfocused mindset and adapts positively in a fastpaced environment.

Additional Information :

TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be: 

• An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index 

• Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change 

• Reconciliation Advocates Read our Innovate Reconciliation Action Plan. 

• We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities people from culturally diverse backgrounds and the LGBTIQ community. 

• Need adjustments during the recruitment process Let our team know by getting in touch with us herewere here to support you. 

Yourealwaysaccountable for your actions. You never give up. You strive to find the best outcomes for customers and valueworking together to find the best solutions for problems. 

As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks. 

#LI-Hybrid 

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Remote Work :

No

Employment Type :

Full-time