First Assistant Golf Professional

The First Assistant Golf Professional is a key leader in the Golf operations team and plays a pivotal role in delivering an exceptional member and guest experience at The Grand Golf Club. This position ensures smooth daily operations supports player services manages tournaments and contributes to the overall quality and professionalism of the golf professional staff program. 

 
Key Responsibilities: 

1. Operations & Staff Leadership 

• Oversee and support all aspects of daily golf operations in collaboration with the Golf Operations Manager 

• Manage scheduling and uniform compliance for the professional staff 

• Participates in the interviewing and hiring process of golf operations 

• Develop the monthly professional staff meeting agenda in partnership with the Director of Golf/GM and Assistant General Manager of Golf 

• Lead monthly staff meetings and training sessions 

• Attend weekly department head meetings 

2. Member & Guest Engagement 

• Provide professional and welcoming service to all members and guests 

• Play golf with members and guests to build relationships and enhance engagement

• Directly approach members with guests to offer assistance 

• Offer private and group instruction including club fittings and club repair services 

3. Event & Tournament Oversight: 

• Oversee the planning and execution of all member tournaments and events 

• Assist in all other Resort and Corporate outings 

4. Technology & Administrative Tools: 

• Proficiently operate essential platforms including the following or its equivelant: Golf Genius Dataworks Resort Suite Unifocus BirchStreet Dayforce Microsoft Office 

5. Professional Conduct & Club Representation: 

• Represent The Grand Golf Club with courtesy tact and professionalism in all interactions 

• Ensure full compliance with policies procedures safety guidelines and  Club Rules & Regulations 

• Maintain a clean and organized workstation Golf Shop counter area and retail space 

• Actively participate in PGA Chapter and Section sanctioned meetings and maintain an active membership with the PGA of America 

6. Safety and Maintenance: 

• Ensure that all golfers and caddies adhere to safety standards. 

• Perform light maintenance duties such as checking the tee area and ensuring it is clean and properly equipped

Qualifications :

• High school diploma or equivalent required 

• Active PGA Membership 

• PGA Level 3 Associate or PGA Class A required -or- PGA Level 2 Associate with 3 years of relevant management experience 

• Previous golf industry experience required with private and resort course experience preferred 

• Strong interpersonal and customer service skills 

• Ability to lead and manage team members effectively 

• Must be comfortable working evenings weekends and holidays 

• Proficient in using computer software and other golf specific systems 

• Must possess a valid drivers license 

• Strong command of English required; additional languages are a plus 

• Detail-oriented with a proactive and positive attitude 

• Ability to build rapport with members and learn their preferences 

Physical Demands: 

• Standing and Walking: Must be able to stand and walk for extended periods often up to 8 hours per day on various terrain including grass sand and uneven surfaces 

• Lifting and Carrying: Regularly required to lift and carry up to 30 pounds such as golf bags range equipment or other materials. 

• Bending and Stooping: Frequent bending stooping and kneeling to assist with set up or maintain areas of the clubhouse and golf course 

• Outdoor Conditions: Ability to work in various weather conditions including heat cold rain and wind while maintaining a professional and courteous demeanor 

• Visual and Auditory Demands: Must have good vision and hearing to monitor members guests colleagues and course activity as well as to communicate effectively. 

• Manual Dexterity: Ability to handle small tools golf-related equipment and perform light maintenance tasks as needed 

Additional Information :

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks including complimentary upgrades extended stays discounted stays across Fairmont & Raffles properties special dining and wellness discounts and added luxuries to enhance your experience. We believe in taking care of our team ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

Respect:
We value the needs ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections and we cherish every opportunity to make the people around us feel special.

Belonging:
We celebrate our differences. We support each other and we always stand together.

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. 

Integrity:
We build trust through mutual respect and being authentic.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Remote Work :

No

Employment Type :

Full-time