Reception Team Leader
Share
Job Location:
Southampton - UK
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Reception Team Leader
First impressions are everything! As a Reception Team Leader you will lead the team taking care of our guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
- On the job training and personal development opportunities
- Working across two hotel brands Novotel and ibis
- Uniform and staff meals provided
- Discounts at Accor Hotels Globally
What you will be doing:
- Leading the reception teams to deliver great guest experiences and working with the team on reception as needed by the business.
- Working with the reservations team leader to ensure all reservations (including groups) are accurate and all guest requests are responded too
- Supporting the front office manager with daily banking and account reconciliation as well as accounts receivable processes.
Qualifications :
Good with computers and microsoft applications
Service focused personality is essential
Additional Information :
Experience is an asset
Prior experience working with Opera Cloud or a related system is a benefit but not essential
Fluency in English
Additional languages are a plus
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hyperion
- Acquisition
- Asset
- ABAP
- Basic
- Activex
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
