Team Leader

Team Leader - London

Location: Haringey
Working Hours: 37 (full-time)
Contract Type: Permanent
Salary: 32220 - 43590

Make a real difference in your community

Are you passionate about helping others live safer healthier and more independent lives

Join Waythrough one of the UKs leading mental health and social support charities and make a lasting impact every day.

We support over 125000 people each year through our 200 services empowering individuals to overcome challenges around mental health housing and substance use.

About the Role

As a Team Leader at HAGA you will play a key role in managing a team of Recovery Practitioners within our Alcohol Service. You will support the Services Manager in delivering high-quality services monitoring performance and improving processes to ensure contractual requirements and KPIs are met.

You will lead and motivate a team of Recovery Coordinators ensuring service users receive the highest standard of care and support throughout their recovery journey.

What Youll Do

• Manage mentor and coach staff members and volunteers supporting their professional development.

• Oversee a team of Recovery Coordinators and ensure high-quality service delivery.

• Maintain accurate records and reports providing written and verbal updates when required.

• Support service development by actively engaging service users in service design and delivery improvements.

• Ensure services are inclusive and accessible with particular attention to underrepresented groups.

• Work closely with the Services Manager to monitor performance and ensure service KPIs are met.

To Succeed in This Role Youll Need:

We are looking for someone who is motivated organised and passionate about supporting people affected by alcohol dependency.

You will ideally have:

• Experience working within the drug and alcohol sector.

• Experience managing a caseload.

• Experience leading or supervising a small team.

• Strong IT skills including Microsoft Office packages.

• Excellent communication leadership and organisational skills.

We reserve the right to close this vacancy early should we receive a high volume of suitable

To view the full job description and person specification for this role pleaseclick here.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together weve created one of the largest mental health and social support charities in England.

Every year we support around 125000 people through nearly 200 services and its all made possible by our 3500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer healthier more independent lives Join our team at Waythrough and support people facing challenges around mental health substance use housing or domestic abuse. This is more than just a job its a chance to build meaningful relationships and create lasting change.

What We Offer

We value the people who make a difference every day. Alongside meaningful work youll enjoy a comprehensive benefits package:

• 27 days annual leave rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution matched up to 6.5%

• Life assurance (3 annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• 500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card Charity Discounts Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome and adjustments can be made to enable fair participation.

If you need adjustments or support to apply please email our recruitment team:

Closing Date: