Shuttle Dispatch Operator
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Job Location:
Branson, MO - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Resort Shuttle Dispatch Operator
Location: Stillwaters Resort
Department: Guest Services
Employment Type: Full-Time / Part-Time
Position Summary
Stillwaters Resort is seeking a reliable and organized Resort Shuttle Dispatch Operator to coordinate daily shuttle transportation for guests and staff across the resort property. This role ensures efficient communication between shuttle drivers guests and resort departments to provide safe timely and exceptional transportation service.
Key Responsibilities
Monitor and coordinate shuttle routes and schedules throughout the resort property.
Dispatch drivers to guest pickup locations using radio phone or dispatch software.
Maintain clear communication with shuttle drivers regarding traffic guest requests and schedule changes.
Track shuttle locations and ensure timely pickups and drop-offs.
Assist guests with transportation inquiries and provide helpful directions around the resort.
Log trips incidents and operational notes for transportation records.
Coordinate transportation requests for special events groups and VIP guests.
Report maintenance issues or safety concerns involving shuttle vehicles.
Support the transportation team to ensure excellent guest experience and operational efficiency.
Qualifications
High school diploma or equivalent required.
Previous dispatch transportation hospitality or customer service experience preferred.
Strong communication and organizational skills.
Ability to multitask and remain calm in a fast-paced environment.
Comfortable using radios phones computers and dispatch software.
Flexible schedule including evenings weekends and holidays.
Skills & Abilities
Excellent problem-solving and coordination skills
Strong attention to detail
Friendly professional guest-service attitude
Ability to work both independently and as part of a team
Working Conditions
Primarily office or dispatch station environment.
May require extended periods sitting while monitoring communications and schedules.
Frequent communication with drivers and guests throughout the shift.
Key Skills
- Customer Care Management
- Customer Service
- Geotechnical Engineering
- Defense
- HACCP
About Company
This exciting lakefront resort in Branson, Missouri, includes spacious nightly rentals, FREE amenities, 3 pools, and is just minutes from Silver Dollar City. Table Rock Lake Resort Rental. The best family fun Table Rock Lake cabins and vacation rental destination.
