Field Service Engineer (EM) (REMOTE DallasDFW)
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Job Location:
Richardson, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistance Laboratory Setting Loud Noises (Equipment/Machinery) Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.) Will work with hazardous/toxic materialsJob Description
As part of the Thermo Fisher Scientific team you will discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
As a Field Service Engineer II supporting Thermo Fisher Scientifics Materials & Structural Analysis Division (MSD) Electron Microscopy (EM) portfolio youll contribute to delivering excellent service for sophisticated analytical and scientific instruments. Working with customers across research industrial semiconductor materials science and healthcare environments youll install maintain troubleshoot and repair advanced electron microscopy systems and related analytical instrumentation while providing exceptional customer service.
This position offers opportunities to work with cutting-edge electron microscopy technologies such as scanning and transmission electron microscopes (SEM/TEM) focused ion beam (FIB) systems and related accessories supporting customers who are driving breakthroughs in nanotechnology life sciences materials characterization and semiconductor development.
REQUIREMENTS:
Advanced Degree no prior experience required or Bachelors Degree plus 2 years of hands-on technical experience installing troubleshooting and repairing complex analytical instruments
Preferred Fields of Study: Electronics Engineering Physics Chemistry Materials Science or related technical field
Additional relevant certifications are advantageous
Strong electronics and mechanical troubleshooting skills with ability to diagnose issues down to component level
Experience with electron microscopy systems (SEM TEM FIB) or similar high-precision analytical instrumentation preferred
Experience with ultra-high vacuum systems and high voltage equipment preferred
Excellent customer service and communication skills both written and verbal
Strong organizational and time management capabilities
Proficiency with Microsoft Office suite and service management software
Ability to read and interpret technical documentation schematics and vacuum/electronic system diagrams
Valid drivers license and ability to travel up to 5075% within assigned territory
Physical ability to lift up to 50 lbs and work in various laboratory cleanroom and industrial environments
Proficiency in English required; additional languages beneficial
Strong problem-solving abilities and capacity to work independently
Adherence to safety protocols and quality standards
Ability to respond to customer needs with short notice
Ability to effectively train and support customers on electron microscopy system operation and basic applications
Experience documenting service activities and preparing detailed reports
Demonstrated success in meeting customer satisfaction goals
Required Experience:
IC
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
