After Hours Consultant
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
As an Operations Consultant (After Hours) you will provide front-line support to both clients and nurses ensuring shifts are filled efficiently while delivering exceptional customer service. You will work collaboratively with our state-based teams to ensure smooth transitions between day and after-hours operations.
Day to day!
- Provide high-quality customer service to both clients and agency nurses
- Coordinate and manage shift allocations to ensure client needs are met
- Maintain accurate records within the internal bookings system
- Monitor nurse availability and match staff to shifts based on skillset and continuity
- Build and maintain strong relationships with healthcare clients and agency staff
- Support business development by identifying opportunities to promote HCA services
- Communicate effectively with state-based Operations and Business Managers
- Assist with operational updates incentives and campaigns where required
- Ensure compliance with company policies procedures and WHS guidelines
Lets talk about you!
You have experience in customer service call centre recruitment coordination or administration with strong communication and relationship-building skills. You are highly organised detail-oriented and comfortable working in a fast-paced operational environment with the ability to work both independently and as part of a team along with intermediate Microsoft Office skills.
Why youll love working with us!
People-First Culture We care deeply about our people and live our values
Fast-Paced Learning Broaden your skills across multiple teams and projects
Hybrid Work Flexibility Work from home and the office with great balance
Training & Development Access to an education allowance and growth pathways
Supportive Team Environment Work with a tight-knit friendly group
To be part of a brand with heart helping connect people to meaningful work in Australia apply for a role with us today. If you have any questions please contact Katie Longhurst on
At HCA we are committed to embracing diversity and committed to providing a safe working environment.
Remote Work :
No
Employment Type :
Casual
Key Skills
- Sales Experience
- Direct Sales
- Hyperion
- Financial Services
- Financial Concepts
- Banking
- Oracle EBS
- Securities Law
- Peoplesoft
- Oracle
- Financial Management
- Workday
About Company
HCA connects healthcare professionals, organisations, and people to provide end-to-end healthcare solutions as needed. We fill the healthcare skills gap to ensure people in Australia always have the support they need. That's why HCA is Australia's #1 healthcare solutions provider.
