Assistant Regional Manager
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Job Location:
Montclair, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Benefits:
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Paid time off
- Signing bonus
- Vision insurance
Come Join The Woodhouse Day Spa Team!
The Woodhouse Day Spa is seeking a Full-Time Assistant Regional Manager to support operations at our Hoboken and Montclair locations. This position requires travel between both spas and availability for at least one weekend day is required.
At Woodhouse we strive to create a luxurious and memorable spa experience for every guest. We can only achieve this with talented professionals who are passionate about hospitality wellness and leadership.
Youve Gotta Do What You Love!
To welcome the right candidate to our team we are offering a $1000 sign-on bonus.
As Assistant Regional Manager you will be responsible for:
- Managing and monitoring all areas of spa operations to ensure compliance with policies and procedures outlined in the Woodhouse Spa Operations Manual
- Demonstrating and reinforcing exceptional customer service to promote guest satisfaction and retention while serving as a secondary point of contact for guest concerns feedback and follow-ups
- Supporting and overseeing marketing initiatives and coordinating reputation management efforts
- Forecasting revenue managing labor costs monitoring expenses against budget and identifying opportunities to improve business performance
- Managing and reviewing operational reports and systems to ensure accurate guest records and reporting
- Addressing employee call-outs and day-of scheduling challenges
- Supporting both spa locations to ensure they meet or exceed performance goals while assisting location leaders with coaching teams to achieve departmental and individual objectives
- Overseeing inventory processes including ordering and maintaining back bar and retail products
- Managing payroll processes including adjusting employee punches and submitting payroll reports each pay period
- Coordinating and managing training opportunities for in-spa operations product knowledge and treatment protocols
- Recruiting qualified candidates through employment platforms and agencies conducting interviews preparing offer letters and managing employee separations when necessary
- Onboarding new employees including:
- Collecting and scanning new hire documentation
- Coordinating training schedules
- Collecting and scanning new hire documentation
- Ensuring the health and safety of guests and employees
- Maintaining compliance with all state and local regulations
- Assisting with additional projects and operational needs to ensure the spa operates at peak performance
Qualifications
- Preferred 2 years of management experience in a spa retail hospitality or cosmetics environment
- Strong experience in guest relations and team leadership
- Skills include administration organization communication retail management training and computer proficiency
Woodhouse Employee Perks Include:
- Competitive pay and incentive programs
- Paid vacation for full-time employees
- Generous employee discounts on services and retail products
- The Woodhouse Way paid training program
- Opportunities to work in beautiful state-of-the-art spa facilities
- Ongoing professional development through Woodhouse University
At Woodhouse we are a company that recognizes rewards and celebrates our team members. As you grow in your talents opportunities for advancement will grow with you.
Come join our team at The Woodhouse Day Spa!
The Woodhouse Day Spa is an Equal Opportunity Employer.
Compensation: $22.00 per hour
Passion Meets Purpose at Woodhouse
At Woodhouse we provide self-care that lasts. We believe that wellness and luxury should be accessible and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others Join us at Woodhouse where youll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001 Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages facials body treatments rituals and more we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85 locations nationwide we are the gold standard of neighborhood spas powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
Required Experience:
Manager
Key Skills
- Time Management
- area management
- Financial Concepts
- Management Experience
- Profit & Loss
- Microsoft Powerpoint
- Operations Management
- LIHTC
- Budgeting
- Leadership Experience
- Property Management
- Supervising Experience
About Company
Our award winning day spas provide an tranquil, transformational environment. With over 80 locations, we're conveniently located near you. Our signature services include skin care, facials, massages, body treatments, manicures, pedicures, and waxing. Book now and experience the best s ... View more
