Technology Analyst IT Service Management Stuttgart, Germany
Share
Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Role Technology Analyst
Technology IT Service Management
Location Stuttgart Germany
Compensation Competitive (including bonus)
Job Description
Today the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys we assure that your career will never stand still we will inspire you to build whats next and we will navigate further together. Our journey of learnability values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Your role
In the role of Technology Analyst you will act as a primary developer om applications. You will eventually conduct requirement analysis define the activities and modules to develop and lead execution to guarantee superior outcomes. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients business needs. You will be part of a learning culture where teamwork and collaboration are encouraged excellence is rewarded and diversity is respected and valued.
Required
Strong knowledge of End IT user Services management
Must have End user devices management knowledge (IT Service Management End Point (Desktops Laptop Printers Mobile Devices Administration)
Must have an experience on Devices life cycle management.
Must have at least five years of working experience as IT Stock and asset management
Experience on Supply Chain Management & Warehousing & Distribution
Must have at least 3 years of strong knowledge and working experience with a CMDB and the specific business services that it supports
Must have at least five years of working experience in ITSM tools and ServiceNow
Proven ability and experience in executing strategic asset management processes successfully
Strong vendor management and negotiation skills
Strong knowledge of IT Service Management processes as well as experience with Discovery tool
Autonomous in performing multiple tasks at the same time independently.
Excellent communication and interpersonal skills
Good Knowledge in German language Skills and Speaking
Preferred
Perform daily operational tasks
Plan monitor and record hardware stocks and to make sure they complied with vendor contracts in different software tools
Experience in Stock management
Experience in Client hardware (laptop Desktop Mobile devices)
Experience in Windows OS Device Upgrade Device End-Of-Life topics.
Apply a continuous improvement approach in enhancing the strategies employed in technology spending as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle
Ensure effective management of the CMDB and that the content contained is accurate
Provide supervision to procurement analysts
Provide KPI/Metric information and standardized reporting on a scheduled basis together with unscheduled reporting demanded by management.
Manage inventory of CIs and assets including dependencies and attributes) making sure that modifications withdrawals and additions of existing ones are correctly recorded by the teams in charge of the tools to ensure that the vendor contracts are complied with
Certification or training in Windows technologies
Experience in printer Support
Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
High analytical skills
A high degree of initiative and flexibility
High customer orientation
High quality awareness
Excellent verbal and written communication skills
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Visit to see how Infosys can help your enterprise navigate your next.
All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
Technology IT Service Management
Location Stuttgart Germany
Compensation Competitive (including bonus)
Job Description
Today the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.
At Infosys we assure that your career will never stand still we will inspire you to build whats next and we will navigate further together. Our journey of learnability values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.
Your role
In the role of Technology Analyst you will act as a primary developer om applications. You will eventually conduct requirement analysis define the activities and modules to develop and lead execution to guarantee superior outcomes. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative high quality and defect-free solutions to meet our clients business needs. You will be part of a learning culture where teamwork and collaboration are encouraged excellence is rewarded and diversity is respected and valued.
Required
Strong knowledge of End IT user Services management
Must have End user devices management knowledge (IT Service Management End Point (Desktops Laptop Printers Mobile Devices Administration)
Must have an experience on Devices life cycle management.
Must have at least five years of working experience as IT Stock and asset management
Experience on Supply Chain Management & Warehousing & Distribution
Must have at least 3 years of strong knowledge and working experience with a CMDB and the specific business services that it supports
Must have at least five years of working experience in ITSM tools and ServiceNow
Proven ability and experience in executing strategic asset management processes successfully
Strong vendor management and negotiation skills
Strong knowledge of IT Service Management processes as well as experience with Discovery tool
Autonomous in performing multiple tasks at the same time independently.
Excellent communication and interpersonal skills
Good Knowledge in German language Skills and Speaking
Preferred
Perform daily operational tasks
Plan monitor and record hardware stocks and to make sure they complied with vendor contracts in different software tools
Experience in Stock management
Experience in Client hardware (laptop Desktop Mobile devices)
Experience in Windows OS Device Upgrade Device End-Of-Life topics.
Apply a continuous improvement approach in enhancing the strategies employed in technology spending as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle
Ensure effective management of the CMDB and that the content contained is accurate
Provide supervision to procurement analysts
Provide KPI/Metric information and standardized reporting on a scheduled basis together with unscheduled reporting demanded by management.
Manage inventory of CIs and assets including dependencies and attributes) making sure that modifications withdrawals and additions of existing ones are correctly recorded by the teams in charge of the tools to ensure that the vendor contracts are complied with
Certification or training in Windows technologies
Experience in printer Support
Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
High analytical skills
A high degree of initiative and flexibility
High customer orientation
High quality awareness
Excellent verbal and written communication skills
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Visit to see how Infosys can help your enterprise navigate your next.
All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
Required Experience:
IC
Key Skills
- Information Technology
- Contract Attorney
- Fire Alarm
- Catia
- Asic
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more
