Senior Site Reliability Engineer

Podium

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profile Job Location:

Lehi, UT - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

At Podium we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60000 businesses across Auto Home Services and Aesthetics Podium captures and converts leads 24/7 driving both new business and repeat customers.

In under 24 months we crossed $100M in AI Agent ARR scaling 300% year-over-year. During this time weve deployed 10000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine highlighted by OpenAI for building revenue-driving AI Agents and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people holding them to high standards and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If youre hungry for growth aligned to our operating principles and ready to get to work you wont find a better place to learn and accelerate your career.

Senior Site Reliability Engineer

At Podium our Site Reliability Engineers (SREs) operate at the intersection of software and systems engineering. The SRE team ensures our products are stable scalable sustainable and seamless. We partner closely with product engineering teams to address their operational needs while continuously improving the reliability and performance of Podiums platform. Were looking for a Senior SRE who can make an impact from day one!

What you will be doing:
  • Work with technologies including Kubernetes Helm Docker AWS Terraform Datadog Honeycomb Prometheus Ansible StrongDM Python Go Ruby GitLab/GitHub and CI/CD pipelines.
  • Collaborate across Podiums engineering community to identify areas for improvement enhance reliability and create a safer more efficient system.
  • Participate in an on-call rotation triaging and resolving production and development issues.
  • Partner with cross-functional teams to minimize downtime and ensure platform resilience.
  • Mentor junior engineers fostering growth and technical excellence.
What you should have:
  • Bachelors degree in a technical field or equivalent experience.
  • 6 years experience supporting production systems in a software or systems engineering role.
  • 3 years deploying operating and debugging server software on Linux.
  • Strong curiosity and a desire to learn continuously.
  • Willingness to participate in on-call rotations.
What we hope you have:
  • Experience with distributed systems and microservices.
  • Knowledge of system design principles.
  • Hands-on experience with cloud computing (AWS GCP or Azure).
  • Familiarity with SOC2 HIPAA PCI or similar compliance frameworks.
  • Experience building and maintaining CI/CD pipelines.
  • Deep expertise in infrastructure engineering.

Why youll love working here:

  • Podium is the best place to work to:
    • Join the leaders in AI agents
    • Unlock career-defining growth
    • Build with world-class talent
    • Make a real impact on local business

Benefits:

  • Open and transparent culture
  • Life insurance long and short-term disability coverage
  • Paid maternity and paternity leave
  • Fertility Benefits
  • Generous vacation time plus three 4-day summer holiday weekends
  • Excellent medical dental and vision benefits
  • 401k Plan with company matching
  • Bi-annual swag drops with cool Podium gear and apparel
  • A stellar HQ (Utah) gym with local professional coaches and classes offered
  • Onsite HQ (Utah) child care center subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender national origin sexual orientation gender identity or expression age disability genetic information marital status or veteran status.


Required Experience:

Senior IC

At Podium we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60000 businesses across Auto Home Services and Aesthetics Podium captures and converts leads 24/7 driving both new business and repeat customers.In under 24 months we crossed $100M in AI Agent A...
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Key Skills

  • Kubernetes
  • FMEA
  • Continuous Improvement
  • Elasticsearch
  • Go
  • Root cause Analysis
  • Maximo
  • CMMS
  • Maintenance
  • Mechanical Engineering
  • Manufacturing
  • Troubleshooting

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AI-powered lead generation and management platform that helps you convert more leads and make more money.

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