Bilingual Senior AI Engineer
Location: Charlotte NC (4 days 1 day remote)
Duration: 12 Months
Local Nearby Candidates Required on W2 only
Key Responsibilities
- Architect and develop AI-driven IVR and conversational systems using Python
- Build English-Spanish translation systems.
- Perform data analysis using SQL on large-scale IVR and interaction datasets
- Design and deploy LLM workflows (prompt engineering RAG evaluation) for voice and chat use cases
- Lead development of agentic AI workflows for multi-step customer interactions
- Establish LLMOps best practices including monitoring evaluation and lifecycle management
- Partner with IVR platform speech engineering and product teams
- Mentor offshore and junior AI engineers
Required Skills & Experience
- 5 years of experience in AI / ML
- Very strong proficiency in Python
- Proven expertise in NLP including:
- Text classification
- Clustering
- Hands-on experience with LLMs:
- Prompt engineering
- Evaluation frameworks
- Retrieval-Augmented Generation (RAG)
Good to Have
- Experience with Agentic AI and multi-agent orchestration
- Experience with LLMOps / MLOps in production environments
- Familiarity with IVR platforms and speech technologies (ASR NLU TTS)
Bilingual Senior AI Engineer Location: Charlotte NC (4 days 1 day remote) Duration: 12 Months Local Nearby Candidates Required on W2 only Key Responsibilities Architect and develop AI-driven IVR and conversational systems using Python Build English-Spanish translation systems. Perform data an...
Bilingual Senior AI Engineer
Location: Charlotte NC (4 days 1 day remote)
Duration: 12 Months
Local Nearby Candidates Required on W2 only
Key Responsibilities
- Architect and develop AI-driven IVR and conversational systems using Python
- Build English-Spanish translation systems.
- Perform data analysis using SQL on large-scale IVR and interaction datasets
- Design and deploy LLM workflows (prompt engineering RAG evaluation) for voice and chat use cases
- Lead development of agentic AI workflows for multi-step customer interactions
- Establish LLMOps best practices including monitoring evaluation and lifecycle management
- Partner with IVR platform speech engineering and product teams
- Mentor offshore and junior AI engineers
Required Skills & Experience
- 5 years of experience in AI / ML
- Very strong proficiency in Python
- Proven expertise in NLP including:
- Text classification
- Clustering
- Hands-on experience with LLMs:
- Prompt engineering
- Evaluation frameworks
- Retrieval-Augmented Generation (RAG)
Good to Have
- Experience with Agentic AI and multi-agent orchestration
- Experience with LLMOps / MLOps in production environments
- Familiarity with IVR platforms and speech technologies (ASR NLU TTS)
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