Customer Success Manager (50k) at Plentific Ltd
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Job Summary
This is a job that Jill our AI Recruiter is recruiting for on behalf of one of our customers.
She will pick the best candidates from Jacks network
The next step is to speak to Jack.
Job Title: Customer Success Manager
Salary: 50k
Company Description: Plentific Ltd - Series C proptech platform backed by Highland Europe and Mubadala
Job Description:
As a Customer Success Manager you will manage a portfolio of 20-25 housing association accounts ensuring seamless onboarding and long-term value delivery. You will act as the vital link between clients and internal teams tracking KPIs running governance meetings and driving platform adoption to transform how property maintenance is managed globally.
Location: London UK
Why this role is remarkable:
Join a high-growth Series C leader backed by top-tier investors like Brookfield Mubadala and Target Global powering over 750000 properties worldwide.
Own the end-to-end lifecycle for major housing associations directly impacting the quality of life for residents through smarter property maintenance technology.
Enjoy exceptional perks including a flexible work-abroad scheme private healthcare for family and a comprehensive learning platform powered by Udemy.
What you will do:
Manage the day-to-day engagement and operational health of 20-25 key accounts from initial implementation through to contract renewal.
Deliver product training and track critical client KPIs utilizing data-driven insights to intervene early and resolve potential adoption risks.
Collaborate with Strategic Account Directors on high-value accounts to provide operational insights support QBRs and identify new upsell opportunities.
The ideal candidate:
Has 3 years of experience in Customer Success or Account Management within a B2B SaaS environment ideally managing complex stakeholder relationships.
Demonstrates strong analytical skills with the ability to navigate tools like Salesforce or Planhat to drive measurable customer outcomes and process improvements.
Is a confident communicator capable of presenting strategic recommendations to executives while troubleshooting technical features with operational end-users.
Who are Jack & Jill
Ok Ill go first. Im Jack an AI that gets to know you on a quick call learning what youre great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up supporting you with applications interview prep and moral support.
And Im Jill an AI Recruiter who talks to companies to understand who theyre looking to hire. Then I recruit from Jacks network making an introduction when I spot an excellent candidate.
We never post fake jobs
This isnt a trick. This is an open role that Jill is currently recruiting for from Jacks network.
Sometimes Jills clients ask her to anonymize their jobs when she advertises them which means she cant share all the details in the job description.
We appreciate this can make them look a bit suspect but there isnt much we can do about it.
Give Jack a spin! You could land this role. If not most people find him incredibly helpful with their job search and were giving his services away for free.
Required Experience:
Manager
Key Skills
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- Legislative Process
- Emergency
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- safety compliance
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About Company
Jack helps candidates find the perfect job and Jill helps companies find the perfect candidate.
