Network & Security Administrator

Kenect

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profile Job Location:

Pleasant Grove, OH - USA

profile Monthly Salary: Not Disclosed
Posted on: 18 hours ago
Vacancies: 1 Vacancy

Job Summary

About Us

Kenect is a leading AI-powered texting and reputation management platform used by 10000 dealerships and service businesses across North America. We help companies streamline communication respond faster and drive real revenue by converting their main business line into a text-enabled number and unifying messaging reviews payments and customer conversations in one simple platform.

What sets Kenect apart from other communication tools is our deep industry expertise and seamless integrations with the systems dealers already use. Teams trust us because our technology is easy to adopt built for real-world workflows and delivers measurable improvements in speed customer satisfaction and operational efficiency.

Were a fast-growing mission-driven team building technology that strengthens human connection in a digital-first world and were just getting started.

About the Role

As a Network & Security Administrator you will support secure and scale Kenects core infrastructure across networks cloud workloads identity systems and endpoints. This hybrid role blends network engineering systems administration light help desk escalation and balanced security engineering.

What You Will Be Doing

  • Maintain and optimize LAN/WAN VPN WiFi routing and switching infrastructure.
  • Configure and manage firewalls VLANs ACLs DHCP DNS and network segmentation.
  • Monitor performance uptime and bandwidth utilization; remediate bottlenecks.
  • Maintain network diagrams equipment inventory lifecycle plans and documentation.
  • Administer identity systems (Azure AD/Entra JumpCloud) SSO MFA and privileged access workflows.
  • Manage Windows/macOS endpoints MDM policies baselines and compliance.
  • Support servers VMs cloud workloads and configuration management.
  • Perform patching OS updates secure configuration enforcement and baseline hardening.
  • Assist in vulnerability management (scanning triage remediation tracking) across systems and infrastructure including vulnerability scans and patching.
  • Participate in incident response from triage to remediation and post-incident improvements.
  • Support cloud security guardrails IAM hygiene logging and monitoring maturity.
  • Review EDR/SIEM alerts and assist in investigations as needed.
  • Provide Tier 23 escalation support for complex networking identity and endpoint issues.
  • Support onboarding device provisioning access management and troubleshooting.
  • Assist during highvolume support cycles.
  • Contribute to IT automation scripting documentation SOPs and runbooks.
  • Assist in improving companywide AI posture guardrails and workflows.
  • Other various duties and crossfunctional projects as assigned.

Skills & Qualifications

  • 36 years in networking IT systems administration security or hybrid infrastructure roles.
  • Strong networking foundations: TCP/IP DHCP DNS routing VLANs ACLs VPN.
  • Experience with firewalls switches and WiFi infrastructure (Meraki preferred).
  • Identity experience with Azure AD/Entra JumpCloud or similar IAM platforms.
  • Endpoint management on Windows/macOS; Jumpcloud MDM preferred.
  • Cloud security fundamentals (IAM logging MFA enforcement).
  • Experience with EDR SIEM and basic-to-advanced log analysis.
  • Scripting/automation experience (PowerShell required; others a plus).
  • NIST CSF or similar framework knowledge is a plus.
  • Preferred certifications: CCNA CCNP Security Network and Cloud credentials.
  • Strong communication documentation autonomy and ownership mindset.
  • Experience with AI tooling or automation platforms is a plus.

Our Company Values We Hope You Showcase

  • See it Solve it Get it Done
  • Build Adapt Win
  • Unwavering Customer Obsession

What Kenect Offers!

  • Health Dental Vision Life & Disability Insurance
  • Your birthday is a paid day off
  • Onsite gym
  • Breakroom full of snacks and drinks
  • Convenient location next to freeway entrance/exit

We believe in hiring self-motivated team members who can run alongside us without needing to be managed along the way. Yes we have managers and 1:1s. Yes we believe in giving open two-way feedback. We also believe in having team members that can run without the daily guidance that some companies prefer.

Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds and believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs job requirements and individual qualifications without regard to race color religion or belief family or parental status or any other status protected under.


Required Experience:

Unclear Seniority

About Us Kenect is a leading AI-powered texting and reputation management platform used by 10000 dealerships and service businesses across North America. We help companies streamline communication respond faster and drive real revenue by converting their main business line into a text-enabled number...
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Key Skills

  • IDS
  • Network security
  • Active Directory
  • Tcp/IP
  • LAN
  • Routers
  • Windows
  • Access Control
  • Information Security
  • Linux
  • Troubleshoot
  • Intrusion Detection
  • Juniper
  • Security Devices
  • Dns

About Company

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About UsKenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance c ... View more

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