Support Engineer III-Ext AMZ9442134
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
MULTIPLE POSITIONS AVAILABLE
Employer: AMAZON WEB SERVICES INC.
Offered Position: Support Engineer III-Ext
Job Location: Virtual Location Washington
Job Number: AMZ9442134
Position Responsibilities:
Handle complex customer issues that are escalated by level I and level 2 engineers. Provide technical expertise collaborating with cross-functional teams and managing customer expectations during high-pressure situations. Mentor and train junior support staff develop and implement processes and procedures that ensure consistent high-quality support participate in on-call rotations have a deep understanding of the systems and technologies involved in supporting AWS services as well as strong communication and leadership skills.
Position Requirements:
Bachelors degree or foreign equivalent degree in Computer Science or a related field and four years of experience in the job offered or a related occupation. Employer will accept six years of experience as equivalent to a Bachelors degree and four years of experience. Must have one year of experience in the following skills: (1) knowledge of distributed computing environments; (2) experience with AWS services or other cloud offerings; (3) experience with network and operating system support; (4) experience in information security and compliance; (5) presenting to an audience containing one or more executive team member(s). 100% telecommuting permitted work may be performed from anywhere in the U.S.
is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
40 hours / week 8:00am-5:00pm Salary Range $161138/year to $163700/year.
Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information visit:
Requirements:
Bachelors degree or foreign equivalent degree in Computer Science or a related field and four years of experience in the job offered or a related occupation. Employer will accept six years of experience as equivalent to a Bachelors degree and four years of experience. Must have one year of experience in the following skills: (1) knowledge of distributed computing environments; (2) experience with AWS services or other cloud offerings; (3) experience with network and operating system support; (4) experience in information security and compliance; (5) presenting to an audience containing one or more executive team member(s). 100% telecommuting permitted work may be performed from anywhere in the U.S.#0000
Please see job description and the position requirements above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employer: AMAZON WEB SERVICES INC.
Offered Position: Support Engineer III-Ext
Job Location: Virtual Location Washington
Job Number: AMZ9442134
Position Responsibilities:
Handle complex customer issues that are escalated by level I and level 2 engineers. Provide technical expertise collaborating with cross-functional teams and managing customer expectations during high-pressure situations. Mentor and train junior support staff develop and implement processes and procedures that ensure consistent high-quality support participate in on-call rotations have a deep understanding of the systems and technologies involved in supporting AWS services as well as strong communication and leadership skills.
Position Requirements:
Bachelors degree or foreign equivalent degree in Computer Science or a related field and four years of experience in the job offered or a related occupation. Employer will accept six years of experience as equivalent to a Bachelors degree and four years of experience. Must have one year of experience in the following skills: (1) knowledge of distributed computing environments; (2) experience with AWS services or other cloud offerings; (3) experience with network and operating system support; (4) experience in information security and compliance; (5) presenting to an audience containing one or more executive team member(s). 100% telecommuting permitted work may be performed from anywhere in the U.S.
is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
40 hours / week 8:00am-5:00pm Salary Range $161138/year to $163700/year.
Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information visit:
Requirements:
Bachelors degree or foreign equivalent degree in Computer Science or a related field and four years of experience in the job offered or a related occupation. Employer will accept six years of experience as equivalent to a Bachelors degree and four years of experience. Must have one year of experience in the following skills: (1) knowledge of distributed computing environments; (2) experience with AWS services or other cloud offerings; (3) experience with network and operating system support; (4) experience in information security and compliance; (5) presenting to an audience containing one or more executive team member(s). 100% telecommuting permitted work may be performed from anywhere in the U.S.#0000
Please see job description and the position requirements above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
About Company
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