Director, Product Management Excellence

The Director Product Management Excellence is a senior products planningoperationsand transformation leader responsible for defining standardizing and scalingunifiedbestinclass product management lifecycle (PMLC) processes across the Digital Thread an environment where product teamsoperatewith fragmented processes inconsistent artifacts and limited enabling tooling this role provides the connective tissue that allows PTC to move fasteroperatewith greaterfocus and compete more effectively in an increasingly dynamic marketplace.

Collaborating with segment and horizontal product management leaders R&D and GTM teams this role drives a unified data-drivenproduct managementoperating model that enhances execution across the entire productmanagementlifecycle. Operating within a lean hierarchy the Director influences broadlyandexecutesthrough others.

Key responsibilities include designing and implementing a comprehensive PMLC framework scaling modern product management tools (including AI-enabled workflows) and ensuring lasting adoption through enablement and governance. The role reports totheVP Digital ThreadProducts Planningandco-leads the Product Management Guild in partnership with him.

Your Impact

• Create order from fragmentation byestablishinga unified product management operating model that improves speed alignment anddecision-makingacross segments.

• Raise productmanagementmaturity by defining clear standards best practices and playbooks that enable consistenthigh-qualityexecution at scale.

• Increase organizational productivity and transparency through the effective use of modern PMLC tooling andAI-augmentedworkflows.

• Translate strategy into execution by ensuring lifecycle processes tooling and behaviors reinforce each other and deliver visible business outcomes.

Your Team

This role serves as a horizontal leader within the Products organizationworkingthrough the Product Management Guild Product Planning & Operations and cross-functional teams instead of a traditional hierarchy. Initially the Directormayhave one direct report and will work closely with senior leaders in PLM ALM CAD SLMand the extended Enterprise.The role has regular visibility with senior leadership and plays a keypartin shaping how product management is understood practiced and measured across PTC.

DaytoDayResponsibilities

• Evolve and steward anend-to-endProduct Management Lifecycle (PMLC) framework covering insights strategy planning prioritization requirements roadmaps delivery launch and retirement.

• Build andmaintaina comprehensive set of product managementprocessplaybooks in close partnership with thebroader organization andteamincludingstandards templates quality criteria and decision frameworks.

• Drive the implementation rollout and scaling of an enterprise PMLC tool ensuring it reinforces best practices integrates with existingR&Dtools and company systems(e.g. JiraSalesforceetc) and delivers measurable improvements in execution transparency and outcomes.

• Partner withtheAICOEto embed AI-enabled workflows into product management activities (e.g. insight synthesis prioritizationprototypingrequirementsauthoring and executive communication) to increase speed and effectiveness.

• Lead adoption and change management efforts for PMLC processestoolingand AI workflowsincluding enablement training communications and continuous feedback loops.

• Co-leadthe Product ManagementGuildthe department head shaping its agendafacilitatingcross-segmentcollaboration and ensuring guild outputs translate into real sustained changes in how teamsoperate.

Preferred Skills and Knowledge

• Deepexpertisein productmanagementbest practices across the full product lifecycle including discovery strategyroad mapping requirements and portfolio planning.

• Strong experience designing and operationalizing scalable processes in complexmultiproductormulti-segmentedorganizations.

• Handson familiarity with modern product management and agile tooling ecosystemslikeProductsboardAha!and Jiraand how to operationalize them at enterprise scale.

• Proven ability to drive change through influence facilitation and governance rather than direct authority.

• Working knowledge of applying AI and automation toknowledgeworkprocesses to improve efficiency quality anddecision making.

Preferred Experience

• 10 years of experience in product management product operations or product transformation roles.

• Experience leading enterprisescale process tooling or operatingmodel initiatives with clear adoption and business impact.

• Prior involvement in communities of practice guilds or horizontal operating models is strongly preferred.

Basic Qualifications

• Bachelors degree; advanced degree in business engineering or related field preferred.

• Demonstratedtrack recordof influencing senior leaders and drivingcross functionalalignment in complex organizations.

Why PTC

PTC unleashes innovation with marketproven digital solutions that enable industrial companies to differentiate their products and services improve operational excellence and increase workforce productivity. At PTC wedontjust imagine a better worldwe enable it. This role offers a rare opportunity to shape how product managementoperatesat scale to partner directly with senior leadership and to leave a lasting imprint on one of PTCs most critical capabilities.