Account Manager

Join us in our mission to transform the way people shop and eat where impact innovation and growth drives everything we do. Our Commercial team sits at the centre of Deliveroos marketplaceshaping how we serve restaurants grocers and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies we take on big challenges that move the business forward. If you thrive in fast-paced commercial environments and want to influence the future of a global brandthis is the team for you.

Were looking for an Account Manager to join our London this role youll be a critical partner to the South of Englands most highly regarded restaurants cultivating relationships to help them scale their online sales.

Get to know our Commercial team what drives us how we work and what you can expect.

What Youll Be Doing

Youll be joining the Regional UK and Ireland team. We are the local experts responsible for driving Deliveroos performance across all four nations managing the best restaurants from Brighton to Belfast to ensure we fulfil our massive growth potential.

Heres what your day-to-day might look like:

• Drive partner performance: Use data analysis and industry insights to maximise order volumes and unlock growth potential for our top restaurant partners.

• Manage senior relationships: Build and maintain high-impact partnerships through consistent face-to-face and remote communication.

• Negotiate high-value contracts: Lead commercial discussions to secure optimal terms of partnership and long-term value.

• Optimise operations: Liaise with restaurant and rider operations teams to identify and resolve friction points improving overall efficiency.

• Act as a local market expert: Represent the face of Deliveroo within your region staying ahead of industry trends to innovate and present new growth ideas.

Please note: This role requires being out on the road meeting partners; therefore a valid driving licence and access to a car is preferred. You will be travelling around Colchester Chelmsford Ipswich and surrounding areas.

What Youll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• Significant experience in account management: A proven track record in relationship management or a similar commercial role.

• Strong commercial acumen: Comfortable interpreting data and using it to drive growth and inform business decisions.

• Proven negotiation skills: Ability to manage complex conversations and deliver successful outcomes against targets.

• Exceptional communication: A natural ability to build rapport and influence stakeholders whether in person via phone or email.

• Operational autonomy: A self-starter who is comfortable working independently while travelling to meet partners across the region.
  

Why Join Us

At Deliveroo youll do work that matters solving real-world problems in a three-sided marketplace thats constantly evolving. Were food lovers problem solvers community builders and more brought together by a shared drive to make things better. Working here you can expect to:

Make a visible impact every day Your work directly improves experiences for customers partners and riders.

Learn fast in an entrepreneurial environment Work close to the market with autonomy pace and real responsibility.

Build a career not just a role Stretch yourself develop new skills and grow as the business evolves.

Deliver together in an inclusive culture Collaborative values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shineour interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash bringing together teams with even greater reach scale and ambition. Depending on your role you may collaborate with teammates systems and leaders across DoorDash and Wolt. Together were unlocking new possibilities as one global team.

Diversity Equity and Inclusion

At Deliveroo we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger more creative and better at what we do. Were committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age gender ethnicity disability sexual orientation gender identity socio-economic background religion or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles or if you require any reasonable adjustments during the recruitment process please contact our recruitment team at and well be happy to help ensure you have a fair and equitable experience.

If youre excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious supportive teams wed love to hear from you!

Required Experience:

Manager