Intelligent Automation Lead

Job title:

Job Description:

What youll be doing:

End-to-End Delivery Ownership

• Own the full lifecycle delivery of intelligent automation solutions including discovery process assessment solution design build test release hypercare and transition to BAU.

• Lead intelligent automation delivery across major programmes ensuring solutions are delivered on time to quality and aligned to business outcomes.

• Define and manage delivery plans roadmaps estimates dependencies and risks across automation workstreams.

• Balance quick wins with complex highvalue automation opportunities to maximise value and impact.

Solution Definition Design and Architecture

• Define and design end-to-end intelligent automation solutions across lowcode and procode components.

• Translate business requirements into scalable secure and maintainable solution designs and architectures.

• Own technical decisions including patterns standards reusability environment strategy ALM and release approach.

• Ensure solutions meet enterprise standards for security performance reliability and supportability.

Delivery Leadership and Team Management

• Lead mentor and develop a multidisciplinary delivery team including developers architects analysts and QA.

• Set clear delivery standards and ensure consistent highquality outputs across the team.

• Provide handson technical leadership including design reviews solution assurance and coaching.

• Drive continuous improvement in delivery ways of working quality and productivity.

LowCode Automation Platforms

• Lead delivery using lowcode intelligent automation & Agentic AI platforms with strong handson expertise in Microsoft Power Platform (Power Automate Power Apps Power BI Copilot Studio).

• Deliver solutions using Amazon Quick Suite (QSuite) applying equivalent delivery rigor governance and engineering standards.

Join Capita Where Innovation Meets Opportunity

Capita is a dynamic leader in consulting and digital services helping some of the UKs most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter more efficient solutions that make a real difference. Our work spans diverse sectorsgovernment healthcare education and financeoffering you the chance to contribute to projects that impact millions of lives. At Capita youll be part of a collaborative forward-thinking team that values creativity growth and inclusion.

Were committed to your development and success providing opportunities to learn progress and shape better outcomes for customers and communities. If youre ready to make an impact and grow your career Capita is the place for you. Check out our website

Whats in it for you

• A competitive basic salary

• 23 days holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office volunteering for our charity partners or a cause of your choice

• Company matched pension life assurance a cycle2work scheme 15 weeks fully paid maternity adoption and shared parental leave paternity pay of two plenty more

• Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising to health & wellbeing travel and technology Access to our Employee Network Groups which represent every strand of diversity and allow colleagues to connect and learn from each other on an open inclusive platform

What we hope youll do next:

Choose Apply now to fill out our short application so that we can find out more about you.

We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black Asian and other ethnic minority backgrounds.

Were an equal opportunity and Disability Confident employer which means we recruit and develop people based on their merit and passion. Were committed to providing an inclusive barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio) or if youd like to discuss other changes or support you might need going forward please email and well get back to you.For more information about equal opportunities and process adjustments please visit the Capita Careers website.

• Define and enforce best practices for governance environment management solution packaging CI/CD testing monitoring and operational support.

Agentic AI Delivery and HandsOn Agent Build

• Lead the design and delivery of agentic AI solutions that orchestrate workflows across systems tools and humanintheloop processes.

• Be handson in building AI agents including prompt design workflow orchestration tool/function integration retrieval patterns testing and deployment.

• Ensure responsible AI principles are embedded including data handling access controls safety guardrails and operational monitoring.

Stakeholder and Vendor Management

• Partner with business stakeholders product owners and programme leadership to shape backlogs prioritise delivery and drive adoption.

• Manage vendor and platform relationships to ensure technical excellence compliance and value for money.

• Communicate delivery progress risks and outcomes clearly to senior stakeholders translating technical delivery into business impact.

What were looking for:

Essential

• Proven experience leading endtoend design and delivery of intelligent automation solutions on large or complex programmes.

• Strong handson experience with lowcode automation platforms particularly Microsoft Power Platform.

• Experience delivering agentic AI solutions with handson experience building AI agents.

• Demonstrated ability to lead and develop delivery teams and provide technical leadership.

• Strong solution design and architecture capability across lowcode and procode technologies.

Desirable

• Experience with CI/CD and ALM for lowcode platforms.

• Experience integrating automations with enterprise systems using APIs and orchestration patterns in particular Mulesoft.

oin Capita Where Innovation Meets Opportunity

Capita is a dynamic leader in consulting and digital services helping some of the UKs most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter more efficient solutions that make a real difference. Our work spans diverse sectorsgovernment healthcare education and financeoffering you the chance to contribute to projects that impact millions of lives. At Capita youll be part of a collaborative forward-thinking team that values creativity growth and inclusion.

Were committed to your development and success providing opportunities to learn progress and shape better outcomes for customers and communities. If youre ready to make an impact and grow your career Capita is the place for you. Check out our website

Whats in it for you

• A competitive basic salary

• 23 days holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office volunteering for our charity partners or a cause of your choice

• Company matched pension life assurance a cycle2work scheme 15 weeks fully paid maternity adoption and shared parental leave paternity pay of two plenty more

• Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising to health & wellbeing travel and technology Access to our Employee Network Groups which represent every strand of diversity and allow colleagues to connect and learn from each other on an open inclusive platform

What we hope youll do next:

Choose Apply now to fill out our short application so that we can find out more about you.

We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black Asian and other ethnic minority backgrounds.

Were an equal opportunity and Disability Confident employer which means we recruit and develop people based on their merit and passion. Were committed to providing an inclusive barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio) or if youd like to discuss other changes or support you might need going forward please email and well get back to you.For more information about equal opportunities and process adjustments please visit the Capita Careers website.

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