Staff Product Manager Apply & Checkout Experience

At Koalafi we believe in a world where no one has to put an important purchase on hold. Thats why were making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers while increasing sales and strengthening customer loyalty. Their 2M customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200 Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

Interested in learning more about how were transforming the financing experience and joining our team

About The Role

Werelooking for a Staff Product Manager to lead and evolveKoalafisOriginations product: the end-to-end apply & checkout experiences that serve as the front door to financing for every customer. This is a high-impact role at the center ofKoalafisstrategy to accelerate growth by making it easier faster and more intuitive for consumers to finance their purchases across both online and in-store channels.

This role is ideal for a product manager who thrives working at the intersection of strategy execution and deep cross-functional the direction for Originations by aligning diverse partners from Risk and Compliance to Marketing and Sales around a cohesive strategy that accelerates growth whilemaintaininga unified vision.

WhatYoullDo

Define and drive the Originations roadmap

• Lead product vision strategy roadmap and execution for the Originations product as an engine for growth
• Develop the product strategy for apply & checkout flows that are reusable across diverse merchant and consumer contexts such as a consumers mobile phone to a store owners point-of-sale system or e-commerce checkout integration

Grow andoptimizethe Originations funnel

• Drive continuous funnel optimization byidentifyingconversion opportunities using quantitative data and qualitative insights to ship rapid improvements while balancing profitability and compliance
• Grow Koalafisdistribution across channels by partnering with cross-functional teams to design and ship frictionless experiences that work for both merchants and consumers

Shape the product for rapid insight generation and experimentation

• Partner with analytics and engineering to instrument the funnel generate actionable insights and run A/B tests tovalidatehypotheses and measure outcomes
• Mentor other PMs and establish best practices for experimentation and funnel analysis across the broader organization

Champion the customer experience

• Champion the customer bringing curiosity and empathy to every decision to ensure the application experience meets real customer needs
• Conduct user research and map consumer and merchant journeys to uncover usability gaps and unmet needs

Lead delivery as the embedded product manager for the Originations team

• Partner continuously with engineeringand design to definethe whatand the why translatingbusiness opportunities and customer insights into user centric solutionswhileempoweringthe team todeterminethe how
• Maintain a prioritized backlog with crisp epics and stories clear acceptance criteria and measurable outcomes
• Partner with analysts and product marketers to define success metrics ensure releases are instrumented review post-launch outcomes and align go-to-market strategy with top-of-funnel campaigns

About You

• 7 years of product management experience witha track recordof owning application flows onboarding funnels checkout experiences or other high-volume conversion-critical surfaces
• Growth-minded and highly analytical with deep experience in funnel optimization experimentation and hypothesis-driven development
• Proficient with analytics and experimentation tools
• Strong customer empathy and discovery skills
• Demonstrated judgment in balancing short-term business needs with long-term product health and scalability
• Ability to lead and influence cross-functional teams toward a common goal
• Excellent communicator who brings clarity and builds alignment across diverse stakeholders
• Comfortable operating in ambiguous environments and able to create clarity structure and momentum over time
• Location Requirement: This position requires regular in-person attendance at one of our two office locations (Richmond VA or Arlington VA). Candidates must already be located within a commutable distance to either location as relocation assistance is not available at this time.

Preferred Qualifications

• Experience in fintech lending embedded finance or consumer financial servicesparticularly in originations or application flow domains
• Familiarity with the tradeoffs between conversion optimization and credit risk management in lending contexts
• Experience with both e-commerce and in-store / point-of-sale product experiences
• Familiarity with multi-merchant or platform business models where the application experience must adapt to diverse merchant contexts

Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation trust and ownership. Youll get outside your comfort zone build meaningful relationships and most of all take charge of projects that ultimately help people get the things they need most.

Benefits:

At Koalafi you will have a direct impact on our products and help shape the companys success. We offer competitive compensation & benefits packages to keep you at your best:

• Comprehensive medical dental and vision coverage
• 20 PTO days 11 paid holidays
• 401(k) retirement with company matching
• Student Loan & Tuition Reimbursement
• Commuter assistance
• Parental leave (maternal paternal)
• Inclusion and Associate Engagement Programs

Who we are & what we value:

• We focus on whats most important
• We set clear expectations and deliver
• We embrace challenges to reach our full potential
• We ask How can this be better
• We move fast together