Senior Patient Access Rep | Rehab Clinics | Whitefish & Columbia Falls

Our Mission: Quality compassionate care for all.

Our Vision: Reimagine health care through connection service and innovation.

Our Core Values: Be Kind Trust and Be Trusted Work Together Strive for Excellence.

This is a great opportunity for someone who thrives in a fast-paced healthcare environment enjoys helping people and takes pride in balancing administrative excellence with compassionate patient service.

What Youll Do

In this role you will serve as an important point of connection for patients staff and clinic operations. Responsibilities include:

• Welcoming patients and providing professional reception and administrative support

• Completing the full patient check-in and check-out process

• Serving as a patient advocate and helping ensure an excellent patient experience

• Processing insurance information authorizations and related documentation

• Coordinating referrals to other practices and facilities as needed

• Managing incoming and outgoing medical record requests in accordance with Logan Health procedures

• Supporting revenue cycle and payment-related tasks as applicable

• Maintaining office supply inventory for assigned areas

• Acting as a resource for staff and assisting leadership with coordination of assigned team members

• Supporting the implementation of clinic policies and procedures

• Helping foster a positive team-oriented work environment

• Adapting quickly multitasking effectively and responding promptly to clinic needs

Specific duties may vary based on departmental needs and additional related responsibilities may be assigned.

What Were Looking For

Qualified candidates will bring strong healthcare office knowledge professionalism and the ability to work both independently and as part of a team.

Minimum Qualifications

• Minimum of three (3) years of experience in at least one of the following:

  • A healthcare setting

  • Vocational training in healthcare

• Knowledge of clinical care provided in a medical office setting

• Understanding of insurance requirements document scanning/attachment within the Electronic Medical Record (EMR) and back-office processes

• Strong computer skills including working knowledge of Word Outlook and Excel

• Ability to learn additional software as needed; Meditech experience preferred

• Knowledge of office methods equipment operations and processes

• Understanding of patient billing processes related to payments and adjustments

• Knowledge of medical terminology abbreviations medical forms reports and processing methods

• Ability to take initiative and problem-solve daily

• Excellent interpersonal skills with the ability to handle sensitive and confidential situations with tact professionalism and diplomacy

• Strong organizational skills attention to detail critical thinking and the ability to prioritize effectively

• Excellent verbal and written communication skills with the ability to communicate well with a variety of audiences

Why This Role Matters

This position is vital to the success of our rehabilitation clinics. The person in this role helps ensure patients receive seamless compassionate service while supporting the clinic team with the coordination and administrative excellence needed to keep operations running smoothly.

Why Logan Health

Logan Health offers a comprehensive benefits package to support the health financial well-being and work-life balance of eligible employees. Benefits include:

• Medical dental and vision coverage

• Health savings account (HSA) and flexible spending account (FSA) options

• Retirement plan with employer contributions

• Paid time off

• Extended illness bank

• Holiday pay

• Life and disability insurance

• Employee assistance program

• Wellness resources

• Tuition assistance and professional development opportunities

If you are the right fit for this role and want to make a meaningful impact in patient care apply now and become part of the Logan Health team.

Shift:

Full-time 32 hours per week

This position will provide support at both the Columbia Falls Rehabilitation Clinic and Whitefish Rehabilitation Clinic.

Notice of Pre-Employment Screening Requirements

If you receive a job offer please note all offers are contingent upon passing a pre-employment screening which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status race color gender sexual orientation religion national origin age disability or any other basis protected by applicable law. If you require accommodation to complete the application testing or interview process please notify Human Resources.