Sr. Business Development Representative

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Are you naturally curious to explore new technologies and share their benefits with others Are you keen to become an empathetic consultant a real trusted advisor and Genesys ambassador Are you always ready to jump on an ease and personalized conversation by using multithreading across email voice LinkedIn video etc. channels

The Sr. Business Development Representative isresponsiblefor generating a quality new business pipeline for the salesforcethrough a combination of inbound and outbound efforts. They also may serve as the main point of contact todeveloprelationshipswith incoming calls and web inquiries.

KeyResponsibilities:

• Developrapport with contacts by offering resources (webinar invitations white papers relevant blog articles etc.) andunderstandingwhere the prospect is in the buying process

• Transform Marketingleadsto sales opportunities that meet a minimum qualification criterion (BANT/MEDDICC) by educating and challenging prospective buyers

• Partner with field sales representatives on targeting account planning andcompetitivestrategies

• Engagein outbound prospecting including cold calling and leveraging intent data to generate interest

• Assist in live inbound chats and phone calls and follow-up via phone and email onleadsfrom the webevents email campaigns etc.; ask for referrals

• Follow best practices for maintaining database accuracy and completeness by updating records regularly

• Expand on crucial buying personas and units in target companies (via internal and external subscription databases LinkedIn etc.)

• Engagewithsocialmedia channels todeveloprelationshipsandinteractwith prospects andcustomerseffectively.

Minimum Qualifications:

• Equivalent experience (2years)

• Excellent written and verbal communication skills in Swedish and English Danish knowledge is nice to have

• Displays a sense ofcuriosityand problem-solving in uncovering prospect/customerneeds

• Demonstrated ability to listenactively

• Comfortable reaching out to new contacts via phone and other channels and creatingrapport

• Ability to constantly prioritize work withexcellenttimemanagementskills

• Resourceful and able toadaptquickly to a changingenvironment

• Ability towork independentlyand as part of a team

• Inspiredto exceed definedindividualand team targets and quotas

• Comfortable with remote and distributed teams as well asflexiblework arrangements

Additional Requirements:

• Salesforce and LeadManagementplatforms (Salesloft 6Sense) experience is a plus

• Business-related application skills (e.g. Outlook Word Excel PowerPoint)

• Savvy withsocialselling blogging video as well as all digitalcollaborationinstruments is a plus

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If a Genesys employee referred you please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.