ZEV Field service & Warranty Engineer

Brno - Czech Republic

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Department:

Engineering

Job Summary

Description

Are you ready to tackle engineering challenges with cutting-edge technologies We are looking for a talented Field Service and Warranty Engineer to join our team and lead the way in innovative vehicle electrification solutions.

As a Field Service and Warranty Engineer you will play a crucial role in the launch of our new products including E-Turbochargers E-Compressors E-Cooling systems and Fuel Cell Compressors. This is a brand-new position where you will use your expertise to establish and set up standards for these innovative technologies in the area of warranty and field service.

Responsibilities:

conduct physical warranty analysis of products returned by customers sometimes on customer location
document issues and collect necessary data for traceability and analysis
provide preliminary diagnosis and root cause analysis
collaborate with customers and internal experts to confirm and implement solutions
minimize the burden on GTX experts by thoroughly analyzing data and suggesting solutions
facilitate communication between Garrett and customer stakeholders
identify systematic issues and support the resolution process
maintain the GTX Field Service database with detailed reports
provide specialist support and training to other team members and customers

Your qualification:

bachelors Degree in Electrical Engineering Mechatronics Information Technology or a related area
minimum of 5 years of industry experience in engineering warranty or quality preferably in the automotive sector but automotive is not a must
strong troubleshooting skills and familiarity with 8D approach vehicle diagnostics CAN and network management
knowledge in one of these topics or similar area- electric machines inverters electric motors or internal combustion engine technology
fluent in English with excellent communication and teamwork skills
experience with ASPICE ISO26262 ISO21434 and vehicle communication networks advantage
automotive Software Development knowleg such as:
- understanding of different stages of Development Lifecycle (Before and after production start V Model)
- verification and Validation experience (with Hardware using tools from Vector/ETAS: CANoe CANape INCA)
- understanding the Diagnostics of ECUs and Vehicle (OBD DTCs)
- experience with Communication protocols (CAN Flexray)
electronics/Power Electronics knowledge:
- experience with Electronic Hardware related tests (Passive Measurements like Diode Resistance etc. Insulation Measurements)
- ability to analyze Electronic Circuits using schematics (Electrical check at component level)
- understanding of Power Electronics - how Motor Control works (Inverters Electric Motors)

This role is for you if you:

enjoy working with hight-tech technologies and components that are not on the market yet
prefer highly innovative environment
are able to travel on short notice (10-20% of the time max)

At Garrett you will find:

collaborative & passionate team
high paced automotive product development together with exciting and innovative technologies
open door for further professional and career growth
freedom to work independently to deliver results
flexible working hours will help with your work-life balance
chance to fulfill your potential in an open and international culture
empowering leaders
the comfort of parking your car motorcycle or bike in our parking house
canteens where you can enjoy your breakfast lunch and dinner
attractive benefits package 5 weeks of vacation leave Hybrid workplace Flexible working hours Sick Days Time off from work with salary compensation pension insurance Meal contribution Cafeteria Multisport card T-mobile tariffs Bravo award Employee Assistance Program

Required Experience:

DescriptionAre you ready to tackle engineering challenges with cutting-edge technologies We are looking for a talented Field Service and Warranty Engineer to join our team and lead the way in innovative vehicle electrification solutions.As a Field Service and Warranty Engineer you will play a crucia...

Description

Responsibilities:

conduct physical warranty analysis of products returned by customers sometimes on customer location
document issues and collect necessary data for traceability and analysis
provide preliminary diagnosis and root cause analysis
collaborate with customers and internal experts to confirm and implement solutions
minimize the burden on GTX experts by thoroughly analyzing data and suggesting solutions
facilitate communication between Garrett and customer stakeholders
identify systematic issues and support the resolution process
maintain the GTX Field Service database with detailed reports
provide specialist support and training to other team members and customers

Your qualification:

bachelors Degree in Electrical Engineering Mechatronics Information Technology or a related area
minimum of 5 years of industry experience in engineering warranty or quality preferably in the automotive sector but automotive is not a must
strong troubleshooting skills and familiarity with 8D approach vehicle diagnostics CAN and network management
knowledge in one of these topics or similar area- electric machines inverters electric motors or internal combustion engine technology
fluent in English with excellent communication and teamwork skills
experience with ASPICE ISO26262 ISO21434 and vehicle communication networks advantage
automotive Software Development knowleg such as:
- understanding of different stages of Development Lifecycle (Before and after production start V Model)
- verification and Validation experience (with Hardware using tools from Vector/ETAS: CANoe CANape INCA)
- understanding the Diagnostics of ECUs and Vehicle (OBD DTCs)
- experience with Communication protocols (CAN Flexray)
electronics/Power Electronics knowledge:
- experience with Electronic Hardware related tests (Passive Measurements like Diode Resistance etc. Insulation Measurements)
- ability to analyze Electronic Circuits using schematics (Electrical check at component level)
- understanding of Power Electronics - how Motor Control works (Inverters Electric Motors)

This role is for you if you:

enjoy working with hight-tech technologies and components that are not on the market yet
prefer highly innovative environment
are able to travel on short notice (10-20% of the time max)

At Garrett you will find:

collaborative & passionate team
high paced automotive product development together with exciting and innovative technologies
open door for further professional and career growth
freedom to work independently to deliver results
flexible working hours will help with your work-life balance
chance to fulfill your potential in an open and international culture
empowering leaders
the comfort of parking your car motorcycle or bike in our parking house
canteens where you can enjoy your breakfast lunch and dinner
attractive benefits package 5 weeks of vacation leave Hybrid workplace Flexible working hours Sick Days Time off from work with salary compensation pension insurance Meal contribution Cafeteria Multisport card T-mobile tariffs Bravo award Employee Assistance Program

Required Experience:

Key Skills

MobileIron
Robotics
Field Service
Mechanical Knowledge
Sonography
IP Networking
Schematics
Mechanical Engineering
Medical Imaging
Human Resources
Programmable Logic Controllers
Troubleshooting

Apply Now

About Company

Garrett Advancing Motion

Garrett is a cutting-edge technology leader delivering differentiated solutions for emission reduction and energy efficiency. We are passionate about innovating for mobility and beyond. With a nearly 70-year legacy, we serve customer worldwide with passenger vehicle, commercial vehicl ... View more

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