Commercial Operation Manager
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Do you want to be part of a business that genuinely valuesentrepreneurialisminnovationandindividual accountability Wefocus on our customersand are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.
Job Summary
This role will be primarily responsible for managing team performance and daily operation shall lead local commercial operation team to manage whole cash cycle process to meet company business growth strategy and compliant with related polies and guidelines.
What will you do (Responsibilities)
1. Order Entry management
Secure sales contracting compliance including but not limit to: Terms & Conditions / Special Price / Credit / Third party etc. Ensure order entry efficiency and quality. Order type covers Equipment Engineering Consumable Advisory and Service. Provides regular status of open orders and follows up with sales/customers/production for actions. Monitor and improve shipping & invoicing processes. Work with Export Control team for a smooth and compliant end user screening process
2. Forecast management
Work with local management to run an efficient process to deliver reliable & accurate forecast numbers. Able to conduct effective root cause analysis and define counter measures to close the forecast gap.
3. Account receivable & Inventory management
Collaborate with local finance team to manage AR overdue as healthy status. Responsible for local warehouse and logistics management to support local sales/after-service activities while ensuring inventory process accuracy.
4. Supply Chain management
Ensure intercompany purchase process efficiency and quality. Manage IC PO (Inter-company Purchase order) shipment priority arrangement with IC vendors. Ensure local vendor onboard and purchase process compliance efficiency and quality.
5. Lean business development
Lead team to execute Group Business Systems activities including but not limited to Kaizen events and CIPs (Continuous Improvement Programs)Analyze data and drive improvement initiatives.
6. Reporting & Misc.
Work with line manager to support overall commercial operation team optimization. Manage to deliver the required reports with on-time and accuracy. Including but not limited to sales forecast Group Business Systemetc.
Daily management and quality audit to ensure all team members performance and following the companys policies and procedures.
Customer Satisfaction (NPS) development and management
What do we expect from you
- Must have
- Bachelor degrees or above5-10 years experience in order-to-cash process with ERP project implementation experience as a plus3-5 years team management experience
- Strong result driven via process oriented.
- Strong learning agility
- Ambitious & desire-to-win by leading changes
- Excellent interpersonal skills
- Logic and analytical
- Excellent oral and written English
- Nice to have
- Experience in lean/Kaizen management
- SAP key user role in SD/MM/CS module
- ERP Project go-live or implementation experience
- Working experience in Pharma or Electronics industry
- Excellent oral and written Chinese
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Particle Measuring Systems provides contamination monitoring & control for clean manufactures such as pharmaceutical or semiconductor.
