Who We Are

International Justice Mission (IJM) is a global movement working to protect people in poverty from everyday violencehuman trafficking slavery sexual violence police abuse and other brutalities that destroy lives and communities. IJM partners with local authorities in 30 countries to rescue victims hold perpetrators accountable restore survivors and strengthen justice systems so they protect the vulnerable long after IJM leaves.

The Need

For over 25 years IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade IJMs Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence we are seeking a Risk Solutions Manager.

This newly created role supports the Risk organization in designing and implementing a humancentered enterprisewide risk management framework and related risk initiatives. The role blends strategic thinking with organizational systems and process design to advance effective risk transformation.

By applying HumanCentered Design principles the role develops intuitive risk processes and tools supports execution and change management and drives continuous improvement to ensure the risk framework effectively supports the organizations mission.

This position is based in the Washington D.C. area and is available to be hybrid (onsite Tuesdays & Thursdays). It reports to Vice President Risk and is only available for candidates with the right to work in the US.

Responsibilities

Strategic Risk Framework Design & Implementation:

• Influence and support a collaborative process to architect build implement and manage a bespoke global risk management framework tailored to the organizations high-risk operational context that aligns with IJMs organization values reflects IJMs operational realities and drives mission success.
• Take a human-centered and behavior-focused approach to all asset design and development efforts prioritizing approaches and solutions designed to drive sustainable behavior change that is vital to effectively manage risks seize opportunities presented by uncertainty and accelerate mission success.
• Facilitate testing refinement piloting iteration and scale-ready rollouts of all risk management framework assets or components as well as any strategically significant change initiatives within the Risk subfunction so that these valid integrated and relevant solutions are adopted broadly across the organization.
• Develop socialize and drive adoption of the organizations risk language risk appetite and tolerance and newly designed or uplifted components of the risk management framework to foster a culture of risk-based decision making and proactive risk management across all levels of the organization.

Transformation Management and Execution:

• Facilitate end-to-end risk transformation program delivery for strategic initiatives and framework development milestones including creating and managing project plans milestones dependencies meeting cadence and attendance decision points and communication assets to ensure the successful execution of each project.
• Develop and share program and project OKRs/KPIs and status updates so that key stakeholders across a broad audience are aware informed engaged and able to provide feedback and so that the risk team can demonstrate transparency accountability and sustained progress towards our goals.

Risk Enablement:

• Focus on the One Thing protecting 500 million people living in poverty from violence -- by stewarding strong and supportive relationships thereby enabling those who need to rely on your perspective andexpertiseas they take courageous action on mission.

• Investigate what is working well in risk management at IJM and how we can do more of it. Where possible develop strategies based on these proven blueprints aiding in a pragmatic focus on the pursuit of the possible.
• Identify where the organization can remove friction points and administrative bottlenecks in risk management and transformation so that the desired behavioral changes habits risk assets and tools are the path of least resistance for users to adopt.
• Guide the organization to design systems and processes that are designed for the future.

Collaboration & Partnership:

• Develop strategic partnerships across the organization with relevant SMEs program and country teams external consultants and peers across the division to create open dialogue and relationships based on trust that will facilitate informed valid integrated and relevant transformation of our risk culture.
• Take a human-centered approach to gathering information and delivering results in every responsibility area deeply listening to engaging empathizing and collaborating with internal customers and other stakeholders to equip and understand their needs and the impact of your work on theirs.
• Participate in a variety of cross-functional initiative-specific project teams to represent and make a contribution on behalf of the risk organization and our efforts.

Qualifications

• Bachelors degree in a relevant field. Advanced degree preferred.
• 10 years of broad experience in human-centered design agile delivery operational design or effectiveness change strategy or related field preferably in international NGO mission-driven or complex operational environments.
• Demonstrated success in solving complex multi-stakeholder challenges navigating ambiguity and cross-functional projects and designing scalable frameworks or operating models that drive behavior change.
• Deep experience in agile delivery while leading enterprise-wide change.
• A track record of working in or consulting for the Human Rights Humanitarian Development or International NGO sector with a grasp of how this environment presents unique challenges and opportunities.
• Practical experience functioning formally or informally as an internal consultant shepherding a complex matrix of stakeholders through planning problem framing recommendations prioritization resourcing and building of project-related deliverables.
• Demonstrated exposure to (or willingness to learn) risk management foundations philosophies and approaches.
• Advanced proficiency in the Microsoft 365 Office Suite using core applications to support collaboration analysis documentation and executive-ready communication across teams.
• Strong working knowledge of Adobe Creative Suite with the ability to create edit and refine visual and presentation assets that support storytelling stakeholder engagement and strategic initiatives.
• Experience with collaborative design and visual communication tools (e.g. Canva Figma) to prototype ideas co-create with partners and translate complex concepts into clear human-centered visuals.
• Demonstrated experience using work and project management platforms (e.g. Asana ) to plan prioritize and track initiatives manage dependencies and increase visibility and accountability across cross-functional teams.

Critical Qualities

• Mature orthodox Christian faith as defined by the Apostles Creed.
• You are kind patient and gracious when working across cultures.
• You have the ability to travel domestically and internationally on an occasional and short-term basis.
• Your strategic thinking strength is balanced with your drive to execution.
• You hold a deep commitment to communicating with empathy with the ability to translate complexity into simplicity synthesize for an executive audience and educate and inform all stakeholders in a simple coherent memorable and persuasive style.
• You are easily able to learn quickly maintaining curiosity and openness as the landscape and environment become familiar. Awareness of how you learn how others learn and a focus on allowing the learning process to be a priority and integral to the journey.

Application Process

Upload Resume Cover Letter & Statement of Faith* in one PDF document.

*What is a statement of faith
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include at a minimum a description of your spiritual disciplines (prayer study etc.) and your current fellowship or place of worship.

What does IJM have to offer

• Comprehensive Medical/Dental/Vision benefits
• Monthly commuter and parking benefits in the DC metro area
• Retirement benefit options
• Paid leave starting at 23 days
• 12 holidays (plus early release the day prior)
• Daily quarterly and annual community spiritual formation
• Robust staff care resources

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy Protection against Sexual Exploitation Abuse and Harassment Policy and Code of Ethics. Candidate selection is based on technical competence recruitment selection and hiring criteria subject to assessing the candidates value congruence and thorough background police clearance and reference check processes.

At IJM were committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race color age sex marital status or political ideology to apply for employment. While we welcome everyone into this work we truly believe that the work we are doing is Gods work not our own and practice spiritual disciplines together daily. Thats why we legally require under SEC. 2000e-1 Section702 of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith as defined by the Apostles Creed.

IJM requires a background check police clearance and thorough review of references with an employment offer and/or employment contract.