Express Service Advisor
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Job Location:
Orland Hills, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
The International Autos Group is a family owned and operated group of dealerships serving customers in the Milwaukee Sheboygan Chicago Northwest Indiana markets and Minnesota. The owner of the organization is Ralph Mauro the son of Frank Mauro who purchased his original dealership in 1968. Frank Mauro left behind quite a legacy and one that included instilling strong work ethics in turn Ralph instilled those hard work ethics in his son Francis who became the third-generation of the Mauro family to join the auto industry. The International Autos Group will do all they can to promote their employees growth in the company.
WE OFFER:
- Paid training
- Paid vacation
- Flexible work hours
- Medical dental and vision
- 401K
- Closed Sundays
RESPONSIBILITIES:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
REQUIREMENTS:
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
- ADP computer experience a plus
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Description of the role: International Kia of Orland Park is seeking a Parts Counter Associate to join our parts department. This is a full-time position with a...
