Marketing & Client Acquisition Manager

Join Our Team: Marketing & Client Acquisition Manager

Company Overview:

Peppers Personal Assistants is a fast-growing executive services organization that launched in 2012. Executives business owners and busy professionals contact us to handle their household tasks chores and projects. We make our clients life easier allowing them to focus on their families careers and other activities they love.

Job Summary:

The Marketing & Client Acquisition Manager owns all marketing efforts for Peppers while serving as a key point of contact for prospective clients. This role combines strategic marketing leadership with consultative sales driving brand awareness and qualified leads while building trust with high-net-worth individuals exploring our services.

This position fully manages Peppers marketing presence across digital channels content creation and client communications while conducting discovery calls that guide potential clients from initial inquiry to signed agreement. The role requires a unique blend of creative marketing expertise relationship-building skills and deep understanding of luxury service expectations.

This position reports directly to the Chief Operating Officer.

Hours: 25 hours per week with flexible scheduling. Availability for occasional meetings outside standard business hours based on prospective client schedules.

Compensation: $40 per hour (non-exempt).

Location: Greater Seattle. Based in the Seattle area with flexibility to travel within the region.

Start Date: ASAP

Key Responsibilities

Marketing Ownership

• Create and publish two social media posts per week across LinkedIn Facebook Instagram and Google My Business.
• Write and publish one blog post and one LinkedIn article per month.
• Develop and send one mailing list newsletter per month and one client newsletter quarterly.
• Monitor Slack channels actively to identify trends PA success stories and content opportunities for marketing materials.
• Coordinate on-site visits with PAs to capture photos and videos for marketing use.
• Execute monthly ad hoc marketing projects to refresh existing materials and develop new collateral.
• Manage minor website updates and content changes in collaboration with website & SEO contractor.
• Manage website & SEO contractor relationship coordinating optimization efforts and website updates.
• Oversee graphic design work internally or coordinate with external contractors.
• Generate monthly marketing performance reports with comprehensive KPI analysis and present to leadership team.
• Track and report on all marketing and sales KPIs to the leadership team on a monthly basis.

Client Acquisition

• Conduct discovery calls with prospective clients to understand their needs explain Peppers services and recommend suitable support options.
• Represent Peppers values of ease trust and dependability in every interaction with potential clients.
• Guide prospective clients through the decision-making process with expertise that helps them make informed choices.
• Manage follow-up communication and lead progress through HubSpot until closed.
• Accurately record all notes activity and client information in HubSpot to ensure smooth transitions.

Core Competencies for Success:

• Strategic Marketing Thinking: Develops content that resonates with high-net-worth audiences and drives measurable business results.
• Content Creation Excellence: Writes compelling copy across formatsfrom social posts to long-form articleswith consistent brand voice.
• High-Touch Service Understanding: Intuitively grasps the expectations and communication styles of affluent clients.
• Sales Acumen: Builds trust and guides clients through decision-making with expertise integrity and follow-through.
• Data-Driven Mindset: Tracks metrics identifies patterns and adjusts strategies based on performance insights.
• Proactive Initiative: Identifies opportunities for improvement and takes ownership without waiting for direction.
• Continuous Learning: Demonstrates curiosity and commitment to staying current with emerging marketing trends tools and best practices.

Qualifications & Requirements:

Experience

• 3 years in marketing roles with demonstrated success in content creation social media management and lead generation.
• 2 years working with high-net-worth clients luxury brands or high-touch service industries.
• Proven ability to manage both strategic marketing initiatives and tactical execution.
• Experience conducting client discovery calls or consultative sales conversations.
• HubSpot proficiency required.
• Experience leveraging AI tools for marketing content creation optimization and efficiency.
• EOS (Entrepreneurial Operating System) experience a plus but not required.

Education

• No formal degree required; success is defined by skills performance and alignment with Peppers values.

Skills & Attributes

• Exceptional written and verbal communication with ability to adapt tone for different audiences and channels.
• Knowledge of AI marketing tools and applications for content creation personalization and campaign optimization.
• Graphic design skills or experience managing design contractors.
• Comfortable with website content management systems and basic updates.
• Experience managing external contractors and vendor relationships.
• Strong organizational skills with ability to manage multiple ongoing projects and deadlines.
• Analytical mindset with experience tracking and reporting on marketing KPIs.
• Quick learner who can independently gain proficiency in new tools and platforms.
• Creative problem-solver who sees opportunities in client stories and business trends.
• Confidence in discussing pricing and services with prospective clients.

Physical Abilities:

• Local travel to client homes PA work sites and occasional meetings required.
• Comfortable with extended periods of technology use and varied work environments.

Why Peppers

• Culture of Growth: Stay prepared for quick placement with our dedicated client-matching process.
• Flexible Scheduling: Achieve a work-life balance with flexible hours tailored to client needs.
• W-2 employee
• Competitive Compensation and Benefits: Earn a competitive hourly wage and enjoy benefits including a 401(k) plan with employer match paid time off company-paid holidays and paid sick leave.
• Supportive Environment: Experience a positive team culture with ongoing support from management and opportunities for professional development.

Peppers PA Core Values

Our core values shape our culture with purpose guiding us in hiring evaluating and celebrating our team members. These values arent just words; theyre our way of life. Here at Peppers Personal Assistants we have four core values: One For All and All For One FITFO (Figure It The F**k Out) Growth Mindset and Provide Ease.

One For All and All For One At Peppers Personal Assistants we live by the principle of collective trust and respect. Employees trust their leadership team leadership trusts their team and clients trust us all. We foster an environment of Good Vibes OnlyTrust that decisions are made in the best interest of the company knowing that what is best for Peppers is ultimately best for everyone. Respect the Vibe is about treating everyone with kindness and respect ensuring a positive and supportive workplace. We encourage everyone to contribute creative ideas with a touch of Razzle Dazzle making our team shine brighter together. As Guardians of Reputation we are committed to maintaining and enhancing Peppers good name.

FITFO (Figure It The F**k Out) In our fast-paced environment we value a proactive and solution-oriented mindset. Seize the Day means diving in and solving problems independently with a can-do attitude. We are Eager Beavers always proactive staying one step ahead and anticipating needs. Like Speed Racers we get things done quickly accurately and efficiently. Boss Mode is about owning your work and its outcomes while Promise Keeper emphasizes always following through on what you say youll do.

Growth Mindset We believe in continuous improvement and learning. Feedback Fanatics love feedback and use it to grow. We are Humble Heroes confident yet always open to learning and improving. With Positivity Power we keep a positive and constructive outlook creating a Drama-Free Zone where professionalism prevails and unnecessary conflict is avoided. As Change Champions we embrace change and adapt in our dynamic environment.

Provide Ease Making things easier for everyone is at the heart of what we do. Magical Communication is our secret to success ensuring clear and concise communication. As Organized Ninjaneers we stay organized and anticipate needs. We are Detail Detectives paying attention to the little things that make a big difference. Being Rock-Solid Reliable means being the dependable person everyone can count on. Lastly Flex Masters adapt and do whatever it takes to make things easy for everyone.

Peppers Personal Assistants is committed to equality and diversity in the workplace. We encourage applicants of all backgrounds to apply.