Director of Information Technology

Flowood, MS - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Role and Responsibilities

The Director of IT is responsible for leading and managing the companys information technology systems infrastructure and support functions to ensure reliable secure and efficient operations in support of business goals. This role provides oversight of IT operations cybersecurity systems implementation vendor management and technology planning. The Director of IT directs and leads IT Support Analysts in the delivery of end-user support services issue resolution and day-to-day IT support activities. This position works closely with leadership employees and external service providers to maintain system performance support end users develop IT policies and procedures and recommend technology solutions that improve operational effectiveness.

Responsibilities:

Lead and oversee the companys IT systems infrastructure and day-to-day support operations to ensure reliable secure and efficient technology performance across the organization.
Direct and support IT Support Analysts by assigning and prioritizing work providing guidance and coaching monitoring service levels and assisting with the resolution of escalated technical issues.
Develop implement and maintain IT policies procedures and best practices to support operational efficiency data security system integrity and compliance with company standards.
Oversee system maintenance upgrades implementations user access and overall technology performance while identifying opportunities for improvement and recommending solutions that support business needs.
Manage relationships with IT vendors service providers and consultants including support coordination service quality and cost effectiveness.
Support cybersecurity backup disaster recovery and business continuity efforts to help protect company systems data and operations.
Partner with leadership and department managers to identify technology needs support strategic planning maintain accurate IT documentation and asset records and assist with budgeting and IT-related projects.

Requirements:

Bachelors degree in Computer Science Information Technology or a related field or an equivalent combination of education and experience.
Several years of progressively responsible IT experience including experience leading or directing technical support functions or IT personnel.
Strong knowledge of IT systems infrastructure hardware software networks cybersecurity and end-user support.
Experience developing and maintaining IT policies procedures controls and system documentation.
Ability to manage technology projects vendor relationships and ongoing system improvements while balancing multiple priorities.
Strong troubleshooting problem-solving organizational and communication skills with the ability to work effectively with employees leadership and external partners.
Ability to exercise sound judgment maintain confidentiality and make decisions that support business operations security and long-term technology needs.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit at a desk for long periods of time.
Must be able to move around large areas.
Required to lift more than 20 pounds rarely.
Must be able to view computer screens over long periods of time.
Must be able to use hands to handle control or feel objects tools or controls.
Must be able to conduct repetitive movements regularly.
Must be able to hear understand and speak clearly.

Must be able to see the details of objects and screens that are less than a few feet away.

Required Experience:

Director

Role and ResponsibilitiesThe Director of IT is responsible for leading and managing the companys information technology systems infrastructure and support functions to ensure reliable secure and efficient operations in support of business goals. This role provides oversight of IT operations cybersec...

Role and Responsibilities

Lead and oversee the companys IT systems infrastructure and day-to-day support operations to ensure reliable secure and efficient technology performance across the organization.
Direct and support IT Support Analysts by assigning and prioritizing work providing guidance and coaching monitoring service levels and assisting with the resolution of escalated technical issues.
Develop implement and maintain IT policies procedures and best practices to support operational efficiency data security system integrity and compliance with company standards.
Oversee system maintenance upgrades implementations user access and overall technology performance while identifying opportunities for improvement and recommending solutions that support business needs.
Manage relationships with IT vendors service providers and consultants including support coordination service quality and cost effectiveness.
Support cybersecurity backup disaster recovery and business continuity efforts to help protect company systems data and operations.
Partner with leadership and department managers to identify technology needs support strategic planning maintain accurate IT documentation and asset records and assist with budgeting and IT-related projects.

Requirements:

Bachelors degree in Computer Science Information Technology or a related field or an equivalent combination of education and experience.
Several years of progressively responsible IT experience including experience leading or directing technical support functions or IT personnel.
Strong knowledge of IT systems infrastructure hardware software networks cybersecurity and end-user support.
Experience developing and maintaining IT policies procedures controls and system documentation.
Ability to manage technology projects vendor relationships and ongoing system improvements while balancing multiple priorities.
Strong troubleshooting problem-solving organizational and communication skills with the ability to work effectively with employees leadership and external partners.
Ability to exercise sound judgment maintain confidentiality and make decisions that support business operations security and long-term technology needs.