Customer Service Consultant
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Tile Town is looking for a Customer Service Consultant to join our team. This is a hands-on role that combines helping customers on the showroom floor with shipping receiving and inventory support. If you enjoy working with people but also like staying active and organized behind the scenes this could be a great fit.
This role is a mix of customer service and operational support.
Customer Service
Greet and assist customers in the showroom
Help customers find products that fit their project needs
Answer product questions and guide customers through options
Support the sales team in creating a positive customer experience
Shipping & Receiving
Receive incoming shipments and check orders for accuracy
Prepare customer orders for pickup or delivery
Assist with loading tile and materials for customers and contractors
Maintain organized warehouse and showroom inventory
Purchasing & Inventory
Assist with purchase orders and product receiving
Ensure products are entered and tracked correctly
Work with the team to keep stock levels accurate
Qualifications :
What Were Looking For
friendly and outgoing personality
Strong organizational skills and attention to detail
Comfortable working with customers in a retail environment
Able to lift 50 lbs regularly
Comfortable working both on the floor and in the warehouse
Reliable and team-oriented
Experience in retail customer service warehouse or building materials is an asset but not required
Additional Information :
In addition the following perks will apply:
- 2 different monthly sales bonus
- Extended Health Benefits (including Massage Chiropractors & Physio)
- Dental Benefits
- RRSP Plan. Company will match
- 5 year free trip with spending money
- Closed all Stat Holidays
- Closed all Sundays
Store operating hours
- Monday - Friday 8:00 am to 5:30 pm
- Saturday 10:00 am 5:00 pm
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- HP Service Manager
- Windows
- ServiceNow
- Relationship Management
- Operating Systems
- Management Consulting
- Troubleshooting
- Automotive Service
About Company
At Tile Town, our mission is to improve lifestyles. For 50 years we’ve been a 100% Canadian-owned and operated company that is dedicated to providing our customers with a level of value, knowledge and service that they simply cannot find anywhere else.
