Holiday Sales Receptionist HS1

East Ayrshire - UK

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Be the warm welcome that sets the tone for an unforgettable holiday. Were looking for a friendly organised and customer-focused Receptionist to join our Guest Experience team supporting guests from the moment they arrive to the moment they you love helping people enjoy working in a fast-paced environment and take pride in delivering amazing service this could be the perfect role for a receptionist youll be at the heart of our guest experience. Youll create a professional welcoming environment and be a key point of contact for guest enquiries. From smooth check-ins to helpful recommendations youll help ensure every guest enjoys a seamless and memorable you will be a warm friendly and professional welcome to all as the first point of contact for enquiries - face-to-face by phone and via guest feedback and insight to help improve service and overall park check-ins check-outs and all daily reception guests receive accurate information support and guidance during their services facilities and activities based on guest needs to enhance their holiday and increase all admin tasks up to date including bookings arrivals departures cash reconciliation and closely with Accommodation Maintenance Security and other park teams to resolve queries maintenance safety or operational issues promptly to the right in a receptionist guest experience or customer-facing customer service skills - ideally gained in hospitality leisure or communicating clearly and calmly in all IT skills with experience using booking and administrative systems.A positive organised and guestfocused to work weekends evenings and bank why Parkdean ResortsWell besides the one-of-a-kind team culture stunning locations across the UK and the chance to work with the UKs largest holiday park organisation we can offer:The chance to develop your skills and boost your career across our 65 parks weve got your back when it comes to training!Youre never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.A team member discount of 30% available on everything from fabulous food to delicious drinks and even our fun leisure awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms weve got deals on lots of brands just for want to be a force for good and caring for our parks people and planet is a natural component of the way we do business. We celebrate our people communities and natural environment enabling us to enhance the amazing memories we create for many years to we the right fit for you At Parkdean Resorts every park is a place to start something great; a place where you can develop your skills take on new challenges and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - its understanding the value of every moment. Because its not just what we do its who we are. Join a team that puts heart into every holiday. Be the Heart of the Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process please contact Holly at

Required Experience:

Junior IC

Required Experience:

Junior IC