Business Operations Order Management – Sales Graduate
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Job Location:
Buckinghamshire - UK
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
To work as part of the 2nd level Business Operations Order Management team. To provide support for our 1st level teams. To be responsible for ensuring we offer an excellent customer experience
- Support of the UCC & ScriptHub to achieve their KPIS
- To provide training to UCC & ScriptHub when required
- Collaborating closely with key PT customers to ensure their specific requirements are effectively managed and delivered within the required timeframe.
- Handling escalations from PT Customers
- Maintenance of customer data in SAP
- Working with customers to improve processes and efficiency
- Monitoring customer KPI reports and executing follow-up actions to support ongoing development
- Data mining in Celonis and subsequent follow-up actions to foster continuous improvement
- Attendance at customer meetings and visits off site
- To review all changed orders using Approval Framework
- Collaborate closely with auditors by examining sample documents identifying process gaps and proactively enhancing processes in accordance with Central Directives.
Qualifications :
Relevant University Degree
Essential:
- Prior experience in customer service and process improvement environments
- Previous experience in Data Mining
Additional Information :
The start date for this role is 1st September 2026.
This is a 23-month graduate program beginning in September position is open to university graduates who have recently graduated from a university degree.
You must have the right to live and work in the UK when you start your graduate position and for the full duration of your position.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- General Insurance
- Corporate Sales
- Cost Estimation
- Benefits & Compensation
- Heavy Equipment
- AC Maintenance
About Company
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more
