eCommerce Intern

Founded over 35 years ago First Quality is a family-owned company that has grown from a small business in McElhattan Pennsylvania into a group of companies employing over 5000 team memberswhile maintaining ourfamilyvalues and entrepreneurialspirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada the companies within the First Qualitygroup produce high-quality personal care and household products forlargeretailers and healthcareorganizations. Our personal care and household product portfolio includes baby diapers wipes feminine pads paper towels bath tissue adult incontinence products laundry detergents fabric finishers and dishwash addition we manufacture certain raw materials and components used in the manufacturing of these products including flexible print and packaging solutions.

Guided by our values of humility unity and integrity we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality youll find a collaborative environment focused on continuous learning professional development and our mission to Make Things Better.

First Quality is seeking a motivated and detail-oriented Ecommerce Summer 2026 Intern to support market analysis product launches and content development initiatives across our Absorbent Hygiene categories. This role offers a unique opportunity to gain hands-on experience in competitive analysis contribute to product launches and digital content creation and play a key role in monitoring consumer sentiment and competitor activity. As an Ecommerce Intern you will collaborate cross-functionally working with the Sales and Marketing team to improve Customer Experience (CX) on product pages analyze competition and trends learn consumer sentiment and how to convert into actionable insights making a tangible impact on First Qualitys brand and product strategies.

Responsibilities Include:

• Audit product detail pages to identify opportunities for enhancing Customer Experience (CX).

• Improve content by uploading high-quality images and updating product information to optimize CX.

• Review search functionality to assess factors influencing discoverability including keywords and AI-driven results.

• Analyze consumer feedback ratings and reviews to uncover actionable insights for CX improvements.

• Develop and present recommendations to enhance the overall customer experience across platforms.

• Monitor competitor product pages and digital experiences to identify best practices and potential enhancements for First Qualitys offerings.

Learning Outcomes:

By the end of this internship the Ecommerce Intern will:

• Understand the key elements that contribute to a successful eCommerce experience.

• Gain proficiency in tools and platforms used to measure and monitor eCommerce performance.

• Learn to translate consumer sentiment and competitive insights into actionable strategic recommendations.

• Develop skills in digital merchandising search engine optimization (SEO) and content management systems.

• Contribute to real-world projects that directly enhance product visibility customer satisfaction and sales performance.

The ideal candidate should possess the following education/experience:

• Currently pursuing aBachelors degreein eCommerce Marketing Business Communications or a related field.

• Strong interest in digital commerce online retail and consumer behavior.

• Excellent attention to detail and organizational skills.

• Ability to work both independently and collaboratively in a fast-paced environment.

• Strong written and verbal communication skills.

• Familiarity with eCommerce platforms analytics tools or SEO concepts is a plus.