Senior Specialist, Automotive sales
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY
Approaches and generates leads for prospective customers responds to inquiries about products/services and
highlights the benefits and competitive advantages of company offerings to stimulate interest. Refers qualified
leads to direct sales representatives or teams to drive closure. Prepares activity and forecast reports and
effectively shares customer information inquiries and issues across departments.
REQUIRED SKILLS FOR GPS(Common Skills)
- Specialized Knowledge and Technical Skills:
- Demonstrates a broad understanding of their role and related functions and is capable of applying skills to various
- processes.
- Problem-Solving Ability:
- Approaches issues arising within their team with a wide perspective finding and resolving new solutions.
- Communication Skills:
- Able to convey and exchange detailed and complex information related to operations with their team or closely
- related teams.
DUTIES & RESPONSIBILITIES
Provide direct sales support for important geographic areas or multiple product/service areas.
Identify revenue opportunities among existing and prospective customers.
Engage in prospecting evaluation and sales activities for target customers.
Prioritize customer opportunities and focus on those with the highest likelihood of success.
Create contacts manage progress and respond to customer inquiries.
Respond to customer requests and conduct product demos online or in person.
Resolve escalated sales-related and customer service issues.
Collaborate with SBD sales marketing and product/service staff to address specific customer requests.
Serve as the main point of contact throughout the sales process.
Enter and update customer information in CRM and sales funnel/order generation software accurately and on time.
Maintain customer satisfaction throughout the entire sales cycle.
JOB SUMMARY/職務要約
見込み顧客へのアプローチリードの創出評価を行う顧客見込み顧客からの製品サービスに関す
る質問に対応し自社製品サービスの利点や競争優位性を訴求して興味を喚起する
適格なリードをダイレクトセールス担当者やチームに引き継ぎクロージングを促す
活動予測レポートを作成し顧客情報問い合わせ課題を部門横断的に効果的に共有する
REQUIRED SKILLS FOR GPS(Common Skills)/当GPSに必要とされる共通スキル
①専門的知識と技術スキル
自分の職務およびそれに関連する幅広い理解を示しさまざまなプロセスにスキルを適用することができる
②問題解決能力
自分のチームで発生する問題に対して広い視野で問題を捉え新しい解決策を見つけ解決する
③コミュニケーション能力
自分のチームまたは密接に関連するチームに対して業務内容に関連する詳細かつ複雑な情報の伝達交換ができる
④ビジネス理解と影響力
必要としない
DUTIES & RESPONSIBILITIES/職務と責任
- 重要な地理的領域や複数製品サービス領域に対してダイレクトセールスサポートを提供する
- 既存見込み顧客の中から収益機会を特定する
- ターゲット顧客に対してプロスペクト評価営業活動を行う
- 顧客機会を優先順位付けし成功可能性の高い顧客アカウントに注力する
- コンタクト作成進捗管理顧客質問への対応を行う
- 顧客リクエストに対応しオンラインまたは対面で製品デモを実施する
- エスカレーションされた営業関連顧客サービス課題を解決する
- SBD営業マーケティング製品サービス担当と連携し特定顧客リクエストに対応する
- 営業プロセス全体で顧客の主な窓口となる
- CRMや営業ファネル受注生成ソフトに必要な顧客情報をタイムリーかつ正確に入力更新する
- 顧客満足度を維持し営業サイクル全体を通じて対応する
We Dont Just Build The World We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative tech-driven and highly collaborative team environment supported by over 58000 professionals in 60 countries across the globe. Here youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS DEWALT CRAFTSMAN MAC TOOLS and Black Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
Were the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843 but that hasnt stopped us from evolving into a vibrant diverse global growth company.
Global Benefits & Perks
Youll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
What Youll Also Get
Career Opportunity: Career paths arent linear here. Being part of our global company with 60 brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means youll have access to a wealth of state-of-the-art learning resources including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because thats how the best work gets done. Youll find we like to have fun here too.
Purpose-Driven Company:
Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism giving back and sustainable business practices.
Required Experience:
Senior IC
Key Skills
- Mechanic Experience
- Brake Repair
- Dealership Experience
- GM Vehicles
- Suspension Experience
- Alignment
- Auto Glass
- Automotive Diagnostics
- Automotive Repair
- Service Technician Experience
- Shocks & Struts
- Automotive Service
About Company
Headquartered in the USA, Stanley Black & Decker is the world’s largest tool company with 50 manufacturing American facilities and more than 100 worldwide.
