Senior Engagement Manager, AWS Professional Services

AWS Professional Services is revolutionizing how we create value for customers. As Senior Consultant Agentic Delivery Acceleration youll pioneer the transformation of how we sell and deliver engagements by leveraging AI to accelerate adoption reduce risk and enhance experiences.

Within AWS Professional Services you will own the design and development of intuitive user interfaces and workflow automation solutions that power seamless experiences for agentic AI products. You will play a critical role in translating complex business processes into elegant scalable automation enabling teams across Professional Services to work smarter and faster through the power of agentic AI.

If youre passionate about leveraging AI to solve complex sales and delivery challenges and ready to drive meaningful innovation in one of the worlds most customer-obsessed organizations this role offers an exceptional opportunity for transformative impact.

Key job responsibilities
* Design build and maintain intuitive user interfaces that support agentic AI solutions ensuring a seamless and consistent end-user experience across workflows
* Architect and implement workflow automation solutions within Amazon Quick Suite streamlining and automating complex business processes at scale
* Partner with product managers engineers and business stakeholders to translate requirements into robust scalable technical solutions
* Identify opportunities to reduce manual effort and increase operational efficiency through intelligent automation and process re-engineering
* Collaboratively establish and enforce UI/UX standards design patterns and development best practices across the team
* Produce clear technical documentation runbooks and onboarding materials to support adoption and scalability

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

AWS Professional Services helps enterprise customers realize their desired business outcomes when using AWS. Our team provides expertise in cloud architecture migration application development security and operations to accelerate customers cloud transformation journey. We are looking for individuals who are passionate about innovation continuous improvement and delivering exceptional customer experiences.

- 2 years of leading multiple Agile teams (like Scrum Masters Product Owners) concurrently or at scale experience
- 7 years of leading and delivering enterprise-level IT engagements experience
- 5 years of cloud computing experience
- Bachelors degree in STEM field
- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS PaaS SaaS)
- Experience in leading multiple Agile teams (like Scrum Masters Product Owners) concurrently or at scale
- Experience in leading and delivering enterprise-level IT engagements

- 5 years of delivering customer engagements in a professional services role experience
- active project management certification (e.g. APM CSM PMI-ACP PRINCE2)
- AWS certification
- Experience in delivering customer engagements in a professional services role
- Experience with Agile and project management toolsets like Jira Rally VersionOne or Taiga
- Experience working with and presenting to C-level executives IT and lines of businesses across organizations or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at IL Chicago - 153600.00 - 207700.00 USD annually
USA NY New York - 168900.00 - 228500.00 USD annually
USA TX Dallas - 153600.00 - 207700.00 USD annually
USA VA Arlington - 153600.00 - 207700.00 USD annually
USA WA Seattle - 153600.00 - 207700.00 USD annually