Production Support(Informatica)

Production support (Informatica)

Important Information

Location:Singapore

Job mode: Contract

Job Summary:

This role focuses on Day 2 operations for Informatica data integration and data management platforms in a consulting environment. You will be responsible for ensuring Informatica platforms remain stable secure compliant and well-run after go-live supporting multiple client systems and projects often in regulated air-gapped on-premises environments.

Key Responsibilities:

• Provide Day 2 operational support for Informatica platforms including Informatica PowerCenter Intelligent Data Management Cloud (IDMC) Data Quality and Master Data Management (MDM)
• Monitor platform health availability and performance of Informatica domain services integration services repository services and associated infrastructure
• Perform routine operational checks and maintenance activities across Informatica nodes domains and connected systems
• Support platform upgrades hotfixes and patching (EBFs) in accordance with change management processes
• Execute user onboarding and offboarding activities across Informatica platforms (user accounts groups roles privileges folder-level permissions)
• Support project and environment onboarding including setup of folders repositories connections workflows and deployment groups
• Ensure access provisioning follows least-privilege and security policies across Informatica domain repository and application tiers
• Maintain accurate access and entitlement records for all Informatica platform users and service accounts

Experience

• Minimum 2 years of relevant experience in platform administration production support or operations for Informatica data integration and/or data management platforms

Technical & Operational Skills

• Strong understanding of Informatica domain administration user/group management roles privileges and folder-level permissions
• Familiarity with ITSM processes (incident service request change management)
• Experience with patching (EBFs) upgrades and controlled changes in production Informatica environments
• Ability to follow runbooks SOPs and operational checklists
• Basic troubleshooting skills across Informatica services workflows sessions database connectivity and integration layers

Singaporeans only

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services Product Engineering & Application Modernization Data & Analytics Digital Experience & Design Services DevSecOps Cybersecurity Quality Engineering AI & LLM Engineering among others.

At Encora we hire professionals based solely on their skills and do not discriminate based on age disability religion gender sexual orientation socioeconomic status or nationality.