Digital Analyst

• Max term 12-month Full-time contract

• Location: Sydney with Hybrid WFH options

• Great Salary starting at $114K Base Salary Super NFP Salary Packaging Benefits

• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we advocate for a fairer Australia to meet the growing needs of people across the country. Togetherwerebuilding hope andpossibilityfor all. Find out moreabout usandour purpose.

Your Opportunity
As a Digital Analyst you will play a key role in delivering complex and high-impact Housing initiatives aligned with the Housing Growth Strategy. You will work across business and technology teams to analyse processes define system and data requirements and evaluate digital and data solutions that support effective service delivery.

Operating at the intersection of business analysis and technical delivery you will help ensure solutions are well-defined data-informed and aligned with enterprise systems and architecture. You will also contribute to improving user experience and ensuring solutions are practical scalable and sustainable.

Through structured requirements analysis and solution impact assessment you will strengthen delivery outcomes reduce implementation risk and support the successful delivery of multidisciplinary housing projects.

Your key responsibilities will be to:

• Engage stakeholders to understand business objectives service delivery needs and digital challenges.

• Facilitate workshops and discovery sessions to gather and document business and system requirements.

• Translate business needs into clear functional and non-functional requirements including user stories and acceptance criteria.

• Analyse current-state processes systems and data flows to identify inefficiencies gaps and improvement opportunities.

• Assess proposed digital solutions considering user experience integration requirements data impacts and operational implications.

• Collaborate with developers architects and delivery teams to support development testing (including UAT) and successful implementation.

Requirements for Success

• Demonstrated experience translating business needs into clear structured and testable requirements including functional and non-functional specifications.

• Strong stakeholder engagement and facilitation skills including leading workshops and discovery sessions.

• Experience analysing business processes and documenting current-state and future-state models to identify gaps and improvement opportunities.

• Experience working in Agile or iterative delivery environments collaborating with developers solution architects and cross-functional teams.

• Ability to identify cross-system impacts integration considerations and downstream implications when assessing digital solutions.

• Experience supporting delivery and testing activities including User Acceptance Testing (UAT) defect triage and validation of delivered solutions.

Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued empowered and celebrated weprovidea range of employee benefits including:

• Rewarding work every day you knowyouremaking a real difference

• Not-for-profit salary packaging reducing your tax (details viaAccessPay)

• Free external confidential counselling and access tochaplaincy support

• Volunteering opportunities

• Opportunity topurchaseadditionalannual leave.

• Extra leaveincluding:Mission Australia Thank You Day & Work Anniversary Day off

Ourculture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

Weprioritisethe safety and wellbeing of everyone both within our team and the individuals we serve.

We arecommitted to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation tosubmitan applicationand aim to ensure that the recruitment and employee experience is as accessible and inclusive as whoever you are ifyoureskilled and actively support our purpose and values you would be welcome at Mission Australia.

If you live withdisabilityand require support tosubmityour application please emailor visitourCareers pageforadditionalcontact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.For culturally safe support orassistancewith your application please contact us at

Find out more about acareer with Mission Australia.

How to apply

Click Apply and send your application today!

As a committedCircle Back Initiativeemployer we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you