Client Communications & Account Strategy Manager
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Posted on:
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1 Vacancy
Job Summary
Youll be the bridge between clients and the internal marketing teammaking sure communication is clear expectations are realistic and strategies are aligned.
This role is perfect for someone with marketing or advertising experience who enjoys working with clients and interpreting performance data. Youll collaborate closely with PPC specialists content teams and leadership to ensure clients understand whats happening in their accounts and what actions need to be taken next.
If you enjoy solving problems working with data and communicating strategy clearly to both clients and internal teams this role is for you.
About the Company: A leading provider of Amazon growth services. They help brands optimize advertising improve product visibility and develop e-commerce strategies that drive measurable results. As the company grows were looking for someone who can work directly with the owner and serve as a trusted partner in supporting high-impact projects that accelerate client success.
Location: Eastern Europe/Europe - Fully Remote
Your Mission: Day to Day Responsibilities
Serve as the primary communication bridge between clients and internal PPC teams
Manage client communication across calls email and messaging channels
Understand client requests product launches and business goals and translate them into clear internal actions
Work closely with PPC managers to understand campaign performance challenges and strategy
Translate advertising data and performance insights into clear explanations and recommendations for clients
Filter and manage communication between clients and internal teams ensuring expectations remain realistic and aligned
Prepare and lead regular client calls to discuss performance strategy and next steps
Collaborate with multiple departments (PPC content management) to ensure projects and deliverables stay on track
Proactively follow up with internal teams to resolve delays or missing information
Ask the right questions when performance issues arise and dig deeper into data instead of accepting surface-level explanations
Maintain documentation and account information across internal tools
Your Toolbox: Skills to be Successful
Strong Client Communication: Youre confident speaking with clients explaining complex topics clearly and keeping conversations focused and productive.
Analytical Mindset: Youre comfortable working with data spreadsheets and performance reports and can identify trends or ask deeper questions when results change.
Marketing / Advertising Background: Experience with digital marketing paid media or advertising platforms (Amazon Ads Meta Google TikTok etc.) is highly valuable.
Cross-Team Collaboration: You can work across multiple teams coordinate information and ensure everyone stays aligned on client goals.
Proactive & Assertive: You take ownership of problems follow up with the right people and push for clarity when something doesnt make sense.
Clear English Communication: Fluent spoken English is essential. You should be able to communicate ideas clearly and concisely in calls and written communication.
Organized & Detail-Oriented: You keep track of conversations follow-ups and data points without losing sight of the bigger picture.
Your Perks: Whats in it for you
Remote-First Role: Work from anywhere
Location Preference: Eastern Europe is a strong plus but not a hard requirement
Career Growth: Exposure to both client services and product success paths
Cross-Functional Impact: Work closely with product PPC and leadership teams
Learning & Development: Deepen your expertise in Amazon advertising and SaaS products
Flexible Schedule: Time-zone friendly collaboration with a results-first mindset
Why Adaptive Teams
At Adaptive Teams we dont just fill positions we create pathways to success. Whether youre a seasoned pro or just starting out were here to help you grow innovate and make an impact. If youre looking for exciting opportunities and a team thats as passionate as you are this is the place to be.
What to Expect from Our Application Process
Once you apply youll receive an email guiding you through the next steps including an assessment tailored to the role. Be sure to check your inbox (and your spam folder just in case) for further instructions.
We understand your time is valuable so we strive to keep the assessment process under 45 minutes whenever possible though some roles may require a slightly longer time investment.
Once selected youll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible so youll always know where you stand.
Key Skills
- Marketing
- Data Visualization
- Tableau
- Customer Segmentation
- Microsoft Powerpoint
- Investment Banking
- Strategic Planning
- Financial Modeling
- Customer relationship management
- Management Consulting
- Google Suite
- Analytics
About Company
Adaptive Teams is proud to be part of a group of companies founded by Nate Ginsburg, built with a two-fold mission: to discover and empower amazing talent while building strong, connected communities all around the world. This vision drives everything we do, from the way we recruit to ... View more
