Mar'26 Customer Support India Senior Analyst, Process

WM

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profile Job Location:

Gurgaon - India

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Description

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability or veteran status.


Waste Management (WM) a Fortune 250 company is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence professionalism and financial strength. WM serves nearly 25 million customers in residential commercial industrial and municipal markets throughout North America through a network of collection operations transfer stations landfills recycling facilities and waste-based energy production projects.

I. Job Summary
Under supervision audit and reconcile vendor invoices

II. Duties and Responsibilities
To perform this job successfully an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.

  • Reconciles & audits exception-based invoices with the highest level of accuracy& speed.
  • Ensures that vendors are paid in accordance with open accounts payable.
  • Pays invoices correctly or passes to appropriate personnel for dispute resolution.
  • Assists in keeping vendor accounts updated and accurate.
  • Returns or resolves quality control issues in problem queues.
  • Meets or exceeds individual productivity requirements.
  • Resolves problem invoices with the highest degree of urgency.
  • Follows standard procedures and introduces all new procedures into daily routine.
  • Maintains professional and productive relations and communications with internal customers.

III. Supervisory Responsibilities
May coach and mentor less-experienced analysts and act as team leader on systems projects.

IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education/Experience

  • Education: Bachelors Degree (accredited) or equivalent degree (accredited) or in lieu of degree High School Diploma or GED (accredited) and four (4) years of relevant work experience.
  • Experience: Two (2) years of experience in the field of Audit Accounts & Finance (in addition to education requirements).

B. Other Knowledge Skills or Abilities Required

Language Ability:
Ability to read and interpret documents such as departmental reporting e-mail & vendor correspondence.

Math Ability:
Ability to calculate figures and amounts such as discounts interest proportions and percentages.

Reasoning Ability:
Ability to apply common sense understanding to carryout instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:
To perform this job successfully an individual should have knowledge of accounting software database software M.S. Outlook M.S. Word MS Excel and M.S. PowerPoint.

Special Skills:
Problem solving skills team handling ability verbal and written communication should be good.

Pace:
The pace should be considered fast. To meet vendors expectations we work in a
very urgent environment.

V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Required to use motor coordination with finger dexterity (such as keyboarding machine operation etc.) part of the work day;
  • Required to exert physical effort in handling objects less than 30 pounds occasionally;
  • Required to be exposed to physical occupational risks (such as cuts burns exposure to toxic chemicals etc.) rarely;
  • Required to be exposed to physical environment which involves dirt odors noise weather extremes or similar elements rarely;
  • Normal setting for this job is an office setting.



Required Experience:

Senior IC

DescriptionAs an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability or veteran status.Waste Management (WM) a Fortune 250 company is the leading...
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Key Skills

  • Project Management Methodology
  • Shipping & Receiving
  • Six Sigma
  • Lean Six Sigma
  • Process Improvement
  • SAFe
  • Business Analysis
  • Visio
  • Business Process Modeling
  • Process Mapping
  • Joint Operations
  • Kaizen

About Company

Company Logo

ABOUT WM WM ( WM.com ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through ... View more

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