Solutions Designer

Were on a mission to change the future of
clinical research. At Perceptive we help the
biopharmaceutical industry bring medical
treatments to the market faster.
Our mission is to change the world
but to do this we need people like you.

Apart from job satisfaction we can offer you:

YOURSELF

Starting at 14 days holiday per year rising to 22 days with increased addition to public holidays

Life Events Service Awards Company Outings

HEALTH

Medical plan

Annual medical check

WEALTH

Social security and public housing fund

Supplementary Housing Allowance

Life assurance

Critical illness cover

Key Responsibilities

Requirements Definition & Management

• Supports scoping and requirements documentation for minor change requests and aids with prioritization and coordination for more complex initiatives under the guidance of Solutions Designers or Senior Solutions Designers.
• Adheres to established standards while assisting in the documentation of requirements using approved techniques and templates.
• Supports authorized requests for changes to base-lined requirements in line with change management policy.
• Ensures all relevant documentation is maintained in accordance with relevant regulatory guidelines and SOPs ensuring all relevant stakeholders are updated.

Risk Management

• Works with internal stakeholders and Subject Matter Experts to identify potential risks.
• Collaborate with stakeholders to assess risk impact and likelihood and implement mitigation strategies.
• Integrate risk management practices into design documentation and decision-making processes.

Relationship Management

• Build and maintain strong working relationships with internal stakeholders including business units project managers and technical teams.
• Collaborates with Project Managers and stakeholders to understand needs and ensure accurate documentation and alignment with proposed solutions.
• Facilitate clear and consistent communication between cross-functional teams throughout the study lifecycle.
• Manage stakeholder expectations by providing timely updates addressing concerns and negotiating compromises when necessary.
• Assists in resolving issues by escalating appropriately supporting corrective actions and helping document lessons learned and relevant information for team dissemination.
• Promote a collaborative and inclusive environment that encourages feedback and continuous improvement.
• Foster long-term partnerships by demonstrating value reliability and responsiveness in solution delivery.
• If required provide cross-time-zone support for global studies (typically Japan or Europe).

Business Process Improvement

• Provides support in reviewing business processes and documenting opportunities for improvement including potential use of new technologies and automation.
• Contributes to feasibility assessments for proposed process changes by gathering data and providing input to Solutions Designers.
• Supports the implementation of business process improvement tools and methods under guidance ensuring alignment with established standards.

Other

• Carryout any other reasonable duties as requested.

Functional Competencies (Technical knowledge/Skills)

• Excellent interpersonal verbal and written communication skills
• A flexible attitude with respect to work assignments and new learning
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
• Must have the ability to work methodically in a fast-paced time-sensitive environment
• Demonstratable ability to apply critical thinking to problems and tasks
• Shows initiative and self-confidence is adaptable and is able to cope with changing and evolving priorities
• A self-starter and able to work under own initiative
• Foundational knowledge of eClinical platforms
• Understanding of randomization algorithms cohort management and complex dosing schedules
• Familiarity with adaptive trial designs double-blind/double-masked studies and protocol customization
• Experience with Good Clinical Practice (GCP) and biostatistical design principles
• Knowledge of integration processes between IRT and EDC systems including validation and risk management workflows
• Experience with global clinical trials including working across time zones and managing diverse client expectations
• Familiarity with JIRA ticketing systems user requirement specification templates and SOP compliance for study builds and change requests
• Experience of working in and knowledge of the life sciences sector
• Solid professional experience in the same or very similar role
• Knowledge of and experience in Scope Management

Behaviour Competencies

• Accountability
• Adaptability
• Customer focus
• Robust
• Decision Making
• Willingness to learn
• Time Management
• Analytical thinking
• Results orientation
• Conflict management

Experience Education and Certifications

• Bachelors Degree in a technical discipline (Maths Science Engineering Computing etc.) or a related study or equivalent project-related experience
• English: Fluent

Come as you are.
Were proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race religion colour national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.