Senior Success Strategy & Operations Manager
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
Pluralsights Success Strategy and Operations department is charged with helping leaders in our company optimize the way that we operate the business. The work is sustained on a vast amount of data and discussions with success managers and key collaborators across functions. The successful candidate will possess very strong analytical skills communication skills strong work ethic and will want to learn and grow in a fast-paced environment
Who youre committed to being:
A trusted advisor to our EMEA Success teams to drive and track the business under a meticulous data-driven approach interpreting KPIs and providing recommendations.
Be the owner of the business operational model and cadence (forecast calls business reviews assessment of risk and opportunity etc.)
Flexible and able to adjust on the fly to new demands; a sense of urgency.
A great teammate willing to help their colleagues when necessary.
What youll do:
Provide strategic guidance to business leaders and support data-based decision making.
Build sophisticated analytical models that further our understanding of the business. Create and present compelling practical road maps around your findings.
Manage the design development maintenance and delivery of forecasting models metrics reports analyses and dashboards. Establish monthly cadenced business reporting and meetings.
Partner effectively across various organizations (HR Finance Data Science Enablement Sales and Marketing) to drive insights for the business
In partnership with Data Science team own and enhance data-sources and data reporting to gain scale and address new requirements
Work crossfunctionally to drive the execution of gotomarket strategies
Experience youll bring:
BA/BS degree and exposure to Economics Math Statistics Finance Operations and Business.
5 years experience working in business intelligence analytics business operations consulting as an analyst or a similarly quantitative role.
A solid understanding of Salesforce and Tableau with and Anaplan as nice-to-haves
GSuite presentation building and modeling experience
Experience supporting Customer Success and Professional Service teams with workflow optimization reporting and analytics and program management.
Experience building and maintaining tools like Gainsight Salesforce Outreach FinancialForce and/or other Success systems a strong plus
Excellent problem solving interpersonal and organizational skills.
The ability to prioritize and work on multiple projects cross functionally.
Proficiency using Snowflake or SQL to query large data sets a strong plus.
Requirements:
Hybrid Work Model: This role follows a hybrid schedule with on-site work at our Dublin Ireland office Wednesday and Thursday and remote flexibility on Mondays Tuesdays and Fridays. This approach helps us collaborate more effectively make decisions more quickly and build a stronger culture while still providing flexibility.
Why youll love working here:
We work in a blended environment that supports collaboration flexibility and connection across teams.
We are mission-driven shaping the future of tech upskillling and delivering impact that matters.
We foster a culture of inclusion and belonging where everyone can contribute and thrive.
We are always learning creating an environment where you can take on new challenges expand your skills and grow with purpose.
Benefits include competitive compensation bonus eligibility comprehensive medical coverage unlimited PTO wellness reimbursement professional development funds and more.
About us:
Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of todays tech workforce. Thousands of companies government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence cloud computing cybersecurity software development and machine learning. Pluralsight provides highly curated content developed by vetted technology experts industry leading skill assessments and hands on immersive learning experiences designed to help individuals skill-up faster.
Physical Requirements:
This role is primarily performed in an office or home office setting and involves standard computer-based work.
EEOC & Accommodations Statement:
Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability age or veteran status. We also consider qualified applicants with criminal histories consistent with EEOC guidelines and local laws.
If you need an accommodation to apply interview or perform essential job functions please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity equity inclusion and belonging in our DEIB Report.
Recruiting Scam Notice:
Please be aware of recruiting scams. Well only contact you from an @ email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page.
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Required Experience:
Manager
Key Skills
- Marketing
- Data Visualization
- Tableau
- Customer Segmentation
- Microsoft Powerpoint
- Investment Banking
- Strategic Planning
- Financial Modeling
- Customer relationship management
- Management Consulting
- Google Suite
- Analytics
About Company
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