Complaint Resolution SME
Share
Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Hi All
We are hiring for the complaint resolution- SME
Location- Mumbai
Key Skill:
Conduct detailed research on written complaints received from customers.
Analyze the issues identified in the complaints and gather necessary information
for resolution.
Provide comprehensive written responses to customers addressing all concerns
raised in the complaints.
Utilize critical thinking skills to evaluate the validity of complaints and to propose
effective solutions.
Collaborate with various departments to gather insights and information pertinent
to the complaints.
Maintain accurate records of customer interactions complaints and resolutions.
Continuously improve the complaints handling process by identifying trends and
recommending changes.
Analyze the issues identified in the complaints and gather necessary information
for resolution.
Provide comprehensive written responses to customers addressing all concerns
raised in the complaints.
Utilize critical thinking skills to evaluate the validity of complaints and to propose
effective solutions.
Collaborate with various departments to gather insights and information pertinent
to the complaints.
Maintain accurate records of customer interactions complaints and resolutions.
Continuously improve the complaints handling process by identifying trends and
recommending changes.
Key Skills
- Bidding
- Access Control System
- B2C
- Evaluation
- Hospital management
- Communication
