Order Administration Support
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Responsibilities:
Customer
Data Management: Help manage the creation maintenance and accuracy of
customer master records in our database. This includes capturing and updating
relevant information such as contact details billing and shipping addresses
and other pertinent data to ensure information is up-to-date.
Basic
Data Validation: Identify and rectify discrepancies inconsistencies or
duplications in the system.
Collaboration:
Work with cross-functional teams including sales marketing finance and
customer service to gather and validate customer information. Communicate and
interact both professionally and effectively to resolve data-related issues and
provide support when required.
Compliance:
Ensure compliance with company policies and procedures as well as localization
requirements when applicable related to customer data and data privacy.
Escalation:
Escalate unresolved or complex cases to team leadership for assistance.
Customer
Satisfaction: Strive to meet or exceed customer satisfaction targets by
addressing concerns promptly demonstrating empathy and contributing to a
positive overall customer experience.
Customer
Data Management: Help manage the creation maintenance and accuracy of
customer master records in our database. This includes capturing and updating
relevant information such as contact details billing and shipping addresses
and other pertinent data to ensure information is up-to-date.
Basic
Data Validation: Identify and rectify discrepancies inconsistencies or
duplications in the system.
Collaboration:
Work with cross-functional teams including sales marketing finance and
customer service to gather and validate customer information. Communicate and
interact both professionally and effectively to resolve data-related issues and
provide support when required.
Compliance:
Ensure compliance with company policies and procedures as well as localization
requirements when applicable related to customer data and data privacy.
Escalation:
Escalate unresolved or complex cases to team leadership for assistance.
Customer
Satisfaction: Strive to meet or exceed customer satisfaction targets by
addressing concerns promptly demonstrating empathy and contributing to a
positive overall customer experience.
Key Skills
- Lpc
- ABAP
- Benefits & Compensation
- Investor Relations
- ITIL
- Art
