ServiceNow AI Developer
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Job Location:
Chantilly, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
#W2 Role
JD:
We are looking for a ServiceNow AI Developer to build AI-powered and agentic solutions on the ServiceNow platform. The role will focus on developing intelligent workflows implementing generative AI capabilities and integrating AI agents into enterprise automation processes.
Key Responsibilities
Design and develop AI-powered workflows and autonomous agents on the ServiceNow platform.
Implement agentic architectures that automate multi-step business processes.
Develop AI agents capable of decision-making orchestration and automation.
Integrate Model Context Protocol (MCP) to enable secure contextual AI interactions.
Implement multi-model and multi-agent orchestration frameworks.
Configure and optimize Now Assist Predictive Intelligence and Virtual Agent capabilities.
Implement prompt engineering strategies and retrieval-augmented generation (RAG) patterns.
Train and tune machine learning models for classification routing and predictions.
Integrate AI agents with Flow Designer IntegrationHub and enterprise applications.
Enable capabilities such as autonomous ticket resolution knowledge article generation and proactive recommendations.
Ensure AI solutions follow security governance and compliance standards.
Monitor model performance accuracy and continuous improvement.
Required Qualifications
5 8 years of ServiceNow development experience
Strong experience with ServiceNow scripting (JavaScript Glide APIs) and platform customization
Experience working with ServiceNow AI features such as Predictive Intelligence and Virtual Agent
Knowledge of GenAI concepts prompt engineering and AI workflow orchestration
Experience integrating ServiceNow with external APIs and AI services
Familiarity with Flow Designer IntegrationHub and automation frameworks
Preferred Skills
Experience with AI agent frameworks or LLM integrations
Knowledge of Python ML frameworks or AI APIs
ServiceNow CSA or CAD certification
Key Responsibilities
Design and develop AI-powered workflows and autonomous agents on the ServiceNow platform.
Implement agentic architectures that automate multi-step business processes.
Develop AI agents capable of decision-making orchestration and automation.
Integrate Model Context Protocol (MCP) to enable secure contextual AI interactions.
Implement multi-model and multi-agent orchestration frameworks.
Configure and optimize Now Assist Predictive Intelligence and Virtual Agent capabilities.
Implement prompt engineering strategies and retrieval-augmented generation (RAG) patterns.
Train and tune machine learning models for classification routing and predictions.
Integrate AI agents with Flow Designer IntegrationHub and enterprise applications.
Enable capabilities such as autonomous ticket resolution knowledge article generation and proactive recommendations.
Ensure AI solutions follow security governance and compliance standards.
Monitor model performance accuracy and continuous improvement.
Required Qualifications
5 8 years of ServiceNow development experience
Strong experience with ServiceNow scripting (JavaScript Glide APIs) and platform customization
Experience working with ServiceNow AI features such as Predictive Intelligence and Virtual Agent
Knowledge of GenAI concepts prompt engineering and AI workflow orchestration
Experience integrating ServiceNow with external APIs and AI services
Familiarity with Flow Designer IntegrationHub and automation frameworks
Preferred Skills
Experience with AI agent frameworks or LLM integrations
Knowledge of Python ML frameworks or AI APIs
ServiceNow CSA or CAD certification
Key Skills
- CCTV
- Computer Science
- Corporate Marketing
- E Learning
- Arabic English Translation
