Technical Program Manager Microsoft Practice

Houston, MS - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Title: Technical Program Manager - Microsoft Practice

Location: Houston TX (Hybrid)

Type: Contract

Role Summary:

The Technical Program Manager in Client Microsoft Practice leads multi workstreams enterprise programs across Dynamics 365 CE/CRM Power Platform Azure and related CRM/Cloud ecosystems. This role drives Agile delivery engages senior stakeholders governs releases develops talent across global teams and contributes to practice growth through presales alliances and continuous improvement initiatives.

Key Responsibilities:

Delivery & Program Leadership

Lead Microsoft Dynamics 365 CRM Agile programs coach teams establish product oriented delivery models and influence architecture roadmap and cross team strategy.
Drive discovery and requirement gathering with business stakeholders product owners and BAs; ensure proper resource alignment.
Manage sprint planning backlog health resource allocation estimates/story points schedules tasks and risks.
Govern SDLC reviews: project/test plans requirements InfoSec code SIT/UAT; ensure all artifacts meet organizational standards.
Ensure delivery of all core project documentation: Project Plan User Stories Test Assets Release/Sanity summaries Support guides and regular status reports.

Release & Change Management

Oversee release/deployment activities and compliance with change governance.
Validate readiness against acceptance criteria - quality environment training/support risk roll back plans.
Secure QA UAT and Business sign offs; ensure production ready code packages.
Deliver release collateral: deployment steps manual steps sanity results business communications; ensure knowledge transfer and training completion.

Stakeholder & Client Management

Manage expectations with clients and internal teams via weekly status monthly health checks annual business reviews and planning workshops.
Maintain client relationships identify improvement opportunities and manage SOW scope and Fieldglass workers.
Run Customer Satisfaction Surveys and improvement plans.

People & Resource Management

Lead hiring: workforce planning sourcing shortlisting interviewing and managing technical panels.
Manage onboarding project assignments resource planning across onshore/nearshore/offshore teams.

Practice Development & Presales

Monitor trends in Dynamics 365 CE Salesforce Seismic CCB Insight D&B Hoovers and related technologies to enhance delivery excellence.
Support presales - RFPs proposals estimations pitches - and partner closely with business development.
Serve as a techno functional SME in client/sales discussions.
Engage Microsoft and Salesforce alliances to support competency development.
Attend conferences and seminars for networking capability building and opportunity identification.

Qualifications:

10 15 years of experience in program/project management within Microsoft Dynamics & Power Platform projects.
Proven leadership in Agile delivery for Microsoft Dynamics 365 CRM projects
Strong stakeholder and client facing skills; ability to influence across architecture product engineering and business teams.
Experience with Jira Confluence Azure DevOps and enterprise delivery tools.
Bachelors degree required; advanced degree preferred.
Certifications such as PMP SAFe Scrum or Microsoft/CRM credentials are a plus.

Title: Technical Program Manager - Microsoft Practice Location: Houston TX (Hybrid) Type: Contract Role Summary: The Technical Program Manager in Client Microsoft Practice leads multi workstreams enterprise programs across Dynamics 365 CE/CRM Power Platform Azure and related CRM/Cloud ecosystems. Th...