Functional Analyst (65920)

This posting is to fill a two-year term position working 75 hours biweekly. Temporary Assignments may be considered.

Who we are:

As the Yukon governments most diverse department Community Services has a place for you. Under the Community Services umbrella there are 18 unique branches where you can apply your skillset. All branches strive to empower communities to be vibrant healthy and sustainable. Community Services develops our team and invests in people so together we can equip Yukon communities with the tools and knowledge to foster a higher quality of life for all Yukoners.

As one of Canadas Top 100 Employers for 2025 a career with Yukon Governments public service offers you an opportunity to expand your skillset and build relationships with stakeholders and colleagues. Learn more about what Yukon Government can offer you.

Your impact:

The role of a Community Services employee reaches across the territory. Your strong will to better your community will empower Yukoners to lead healthy productive and resilient lives through accessible and integrated programs.

About the branch:

The Professional and Corporate Affairs branch is located in the Regulatory and Consumer Services division in the Department of Community Services. The branch is responsible for administering a variety of legislation in three areas of focus: health professions business professions and corporate and society registers. There are three units responsible for each area of focus.

Each unit is responsible for registration/licensing requirements quality assurance policy development and maintenance inquiries supporting the complaint process and supporting any legislative projects. The work is varied and incredibly important for protecting the public by ensuring they have access to competent professionals and legal business entities. A mixture of systems are used by the branch from backend databases to online registration/licensing systems to national databases.

About the job:

Reporting to the Director of Professional and Corporate Affairs and supported by the Manager of Systems and Information Management the Functional Analyst is responsible for providing expertise and front-end support for computerized programs. The Functional Analyst will capture consolidate and communicate information from Professional and Corporate Affairs to the management team support day-to-day operations as the primary systems administrator and provide end user training and technical support. While this position is stationed within the Systems and Information Management Unit it will be dedicated full time to the support of the Professional and Corporate Affairs branch.

This position provides issue identification and resolution while supporting testing and capturing documentation within the areas of support. It also is responsible for liaising with internal and external partners and advising on strategic design considerations. This role contributes to the reliability and availability of key systems for day-to-day operations of the branch.

What you need to consider before submitting your application:

• Prior to submitting your resume an E-recruitment profile must be created as applications are only accepted through the system. Please do not email your resume to the contacts on the ad.
• Resumes are ONLY assessed based off candidates ability to communicate how they have demonstrated the essential qualifications from their professional volunteer or educational experience within their resume clearly indicating the specific position the responsibilities or duties were performed.
• Candidates must clearly state the length of time they performed the essential qualifications in their role(s) (ex. month/year to month/year).
• Take advantage of learning more about how to prepare your resume for a government recruitment. Please note cover letters are not required unless clearly indicated on the job ad.
  

Essential Qualifications:

Please submit your resume clearly demonstrating how you meet each of the following qualifications. Please note selection for further consideration will be based solely on the information you provide in your resume.

• Experience programming or developing a software system or contributing to the development of a software solution
• Experience working on project teams delivering software solutions (e.g. troubleshooting incident analysis system issue identification and resolution; system requirements and documentation; change implementation)
• Experience providing end user support training and testing for software solutions
• Experience with computer applications through different stages of the application life cycles
• Coursework in computer science system administration management or business administration would be considered an asset.

Candidates who have education training and/or experience equivalent to the essential qualifications listed above may be equally considered.

Desired Knowledge Skills and Suitability:

Candidates should have and may be assessed on:

• Strong time management and organizational skills with attention to detail
• Excellent interpersonal and communication skills
• Experience consulting and building relationships to work with clients and stakeholders
• Effective research and analytical skills
• Ability to deliver training sessions and/or facilitate workshops
• Troubleshooting and solution-focused problem solving

Additional Information:

Conditions of Employment: Valid Class 5 Drivers License

Job Requirements: Ability and willingness to travel within the Yukon

Contact:

For more information about this position please contact: Nick Muzzio Manager Information Management and Technology at .

For more information on the recruitment process please contact: Brooke Schmidt Human Resource Consultant II at .