Operational Resilience Manager
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
ABOUT US
Were the worlds leading provider of secure financial messaging services headquartered in Belgium. We are the way the world moves value across borders through cities and overseas. No other organisation can address the scale precision pace and trust that this demands and were proud to support the global economy.
Were unique too. We were established to find a better way for the global financial community to move value a reliable safe and secure approach that the community can trust completely. Were always striving to be better and are constantly evolving in an ever-changing landscape without undermining that trust. Five decades on our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently test exhaustively then implement a connected and exciting era our mission has never been more relevant. Swift now has a presence in 200 countries and legal territories to serve a community of more than 12000 banks and financial institutions.
Swift we are seeking a highly motivated and experienced professional to drive the successful design implementation and continuous improvement of Swifts Operational Resilience framework. This role ensures Swift can anticipate withstand respond to and recover from disruptive events safeguarding critical services meeting regulatory obligations and responding to our communitys expectations in this domain.
Were looking for an individual with a passion for driving operational excellence security and resilience and with the ability to inspire confidence and trust.
The ideal candidate should bring a strong understanding of operational resilience in the financial industry be technically savvy and possess excellent communication skills. They will be able to anticipate and proactively manage risks relevant to the company and financial community develop solutions to complex problems and have a proven track record of leading complex projects and managing virtual teams.
Key Responsibilities
- Contribute to Operational Resilience Governance & Strategy to embed resilience into processes and decision-making and to have a comprehensive view and handle on Operational Resilience. This includes the development and continuous improvement of
- Swifts Operational Resilience framework aligned with global standards (e.g. ISO 22336) customer expectations and regulatory requirements (such as DORA NIS2 and the Belgian law that formally underpins the oversight of Swift i.e Wet houdende het toezicht op aanbieders van financiële berichtendiensten objectives tolerance levels and their integration with enterprise risk management.
- Further elevate Swifts preparedness levels
- As a recognised resilience thought leader work with risk owners on identifying and prioritizing resilience gaps and driving forward on improvement activities. For example deliver transversal outputs such as resilience plans and procedures aligned with the Strategy defined (e.g. scenarios exercises playbooks and simulations) across the ecosystem of client-facing services underlying technologies and third-party usage.
- Collaborate with the external community (peers customers) on resilience topics to harmonise positions and adopt best practices.
- Deliver training and awareness programs on operational resilience and promoting a resilience culture across Swift.
- When required support the overall design and implementation resilience programs including collecting feedback ensuring documentation is up to date facilitating discussions to follow up with stakeholders and proposing or implementing changes for continuous improvement. Where relevant engage with 3rd parties (expertise firms) to further mature the resilience posture.
- Develop Monitoring & Reporting
- Develop KPIs and dashboards to monitor resilience posture and maturity.
- Report on resilience risks and regulatory compliance for senior management.
On all of the above you will act as Resilience SME internally and externally and work in close collaboration with internal stakeholders (IT Cybersecurity Business Continuity Operations Compliance Business Development Vendor Management..)
Qualifications & Experience
- Masters degree in Risk Management Business Continuity IT or related field.
- 5 years of experience in operational resilience business continuity or risk management within financial services.
- Strong knowledge of resilience frameworks and standards (such as ISO 22301 ISO 22336) and regulatory requirements (such as DORA NIS2).
- Professional certifications (MBCI CBCI ISO 22301 Lead Implementer) are a plus.
Skills
- Analytical and problem-solving mindset.
- Excellent communication and stakeholder management skills.
- Ability to lead cross-functional projects and influence at all levels.
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals like you with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyones voice counts and where you can reach your full potential.
We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview please contact or indicate this in your application.
Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision hearing or neurodiversity).
All requests are confidential and will not affect your candidacy.
Dont meet every single requirement At Swift we are dedicated to building a workplace where people can bring their full selves and ideas to the team so if you are excited about this role we encourage you to apply even if you do not meet every single qualification.
Required Experience:
Manager
Key Skills
- Computer Science
- Operational Risk Management
- Risk Management
- Six Sigma
- Continuous Improvement
- Lean
- Process Improvement
- Pricing
- Customer Support
- Alteryx
- Kaizen
- Project Management Lifecycle
About Company
SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging services. We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identifi ... View more
