IT Manager

Black Mountain, NC - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

Description

Our organization is seeking an experienced on-site IT Manager to lead and support our technology operations while partnering closely with a contracted managed service provider. This role focuses on hands-on technical responsibilities that require a physical presence including network operations server management and workstation support.

It is well-suited for a servant-minded leader who enjoys rolling up their sleeves while ensuring technology consistently supports the organizations mission and daily operations. By supporting our teams technology needs at the conference center and summer camps you are playing a vital role in our mission to Impact Lives for Gods Glory.

Responsibilities

Maintain and troubleshoot voice and data networks analyzing and resolving issues related to hardware software and peripheral devices to ensure seamless operations for the conference center.
Stay current on trends and developments in technology including data networking hardware and software to ensure the organization is up to date with best practices and innovations.
Develop and maintain detailed documentation for equipment installations system configurations and software setups ensuring that all processes are clearly outlined for future reference and ease of use.
Recommend and implement new IT projects to keep the organizations technology infrastructure up to date improving both security and efficiency in day-to-day operations.
Conduct diagnostics and preventive maintenance to identify potential issues troubleshoot errors and ensure the continued smooth functioning of IT systems and devices.
Train staff and end users on the proper use of equipment and software offering support to ensure team members are comfortable with the technology and utilize it effectively.
Assist with network security and data protection ensuring systems are secure and that sensitive data is protected in line with organizational policies and regulations.
Provide on-call support for emergency IT issues during events or critical operations ensuring minimal downtime and disruption.
Perform other duties assigned contributing to the ongoing improvement of the IT infrastructure and ensuring technology aligns with the organizations needs.

Note: This position requires occasional travel for training or conferences and some evening/weekend work.

Requirements

Requirements

Experience

510 years of progressive IT experience
Experience managing:
IT infrastructure (servers networks cloud systems)
IT budgets and vendors
Cybersecurity and risk management
IT project implementation
Help desk or support operations

Education

Associates degree in Computer Science or Information Technology or equivalent experience
High school diploma or GED

Other Requirements

Valid drivers license
Strong computer and technology skills
Excellent interpersonal and customer service skills
Proven experience with and knowledge of network control principles theories concepts and technologies
Thorough understanding of networking protocols and WAN/LAN wired and wireless networking
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Proficiency with Microsoft 365 tenant environment including Entra
Microsoft and Cisco certifications preferred

Physical Requirements

Ability to walk stand and work for extended periods
Ability to sit for prolonged periods while working at a desk and computer
Frequent typing and data entry requiring manual dexterity
Ability to lift and carry equipment up to 60 lbs around various parts of campus including areas with varying terrain or elevation
Visual ability to distinguish between various wire colors and system indicators required for safe installation maintenance and troubleshooting of equipment

Required Experience:

Manager

Full-timeDescriptionDescriptionOur organization is seeking an experienced on-site IT Manager to lead and support our technology operations while partnering closely with a contracted managed service provider. This role focuses on hands-on technical responsibilities that require a physical presence in...