Regional Director, Operations, Great Lake Regions
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Job Location:
Greenville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
OVERVIEW
Gordian is the leader in facility and construction cost data software and services for all phases of the building lifecycle. As the pioneer of Job Order Contracting (JOC) Gordian delivers innovative solutions including proprietary RSMeans data and Facility Intelligence tools. Our mission is to help customers maximize efficiency optimize cost savings and improve building quality from planning and design to procurement construction and operations.
The Regional Director is a senior strategic and operational leader responsible for one of Gordians highestvalue most complex regions. This role requires a unique blend of P&L ownership strategic account management operational excellence and team leadership.
The Regional Director must be able to lead at an executive level build highperforming teams protect and grow revenue and drive measurable value for clients while navigating a complex stakeholder landscape. This is not a traditional operations role - it is a general manager rolewith accountability for revenue client retention market positioning strategic partnerships and operational delivery.
The Regional Director manages a team of Area Managers Strategic Account Managers and regional support teams translating sector-level strategies into actionable plans while maintaining operational excellence and financial discipline.
RESPONSIBILITIES
The key responsibilities associated with this role include:
Regional Leadership & General Management
- Lead all operations with full accountability for revenue margin growth and customer retention.
- Operate as the GM of the region translating VP-level strategies into execution managing risk and ensuring governance.
- Monitor market trends and client needs within the region to inform strategic decisions and maintain competitive advantage.
- Build and scale a highperforming workforce (internal contractor capacity) ensuring the right talent and structure to meet client expectations.
- Support new client start-ups by overseeing onboarding processes and ensuring all deliverables meet Gordian standards.
- Ensure execution excellence across the JOC lifecycle focusing on cycle time reliability and client value.
Strategic Account Management
- Lead Strategic Account Management (SAM) motions: account strategy executive engagement value realization renewal strategy and risk mitigation.
- Maintain and expand seniorlevel relationships with agency leadership (Facilities Planning Procurement Legal Budget Units Consulting Partners).
- Represent Gordian in hearings audits and executive reviews with confidence and data-backed clarity.
- Anticipate client needs and ensure Gordian presents a coherent proactive value narrative not a reactive operating posture
P&L Ownership & Financial Discipline
- Own regional revenue gross margin forecast accuracy and cost management.
- Ensure disciplined forecasting: monthly quarterly and annual.
- Analyze performance trends identify risks early and implement corrective actions with urgency.
- Manage the regions budget staffing model and contractor resourcing strategy to optimize profitability and flexibility.
Growth Expansion & Market Development
- Identify and quantify new growth opportunities across local agencies cooperatives and facilities portfolios.
- Partner with Sales and Government Affairs to build gotomarket strategies support pursuits and expand JOC adoption.
- Engage with large contractor networks to improve capacity performance and program growth.
- Drive crosssell and upsell motions in collaboration with Product SAM and Sales.
- Ensure platform visibility and data transparency for clients; escalate product gaps with clarity and business impact.
Team Development & Talent Management
- Recruit mentor and develop regional staff fostering a culture of accountability collaboration and continuous improvement.
- Conduct regular performance reviews and provide coaching to support growth while implementing workforce plans aligned with business needs.
- Identify skill gaps and create targeted development opportunities to build leadership capability and strengthen team performance.
- Foster a culture of accountability urgency and excellence.
KEY SKILLS The ideal candidate for this role will excel in the following areas.
- Strategic Leadership Can set direction build strategy and execute.
- General Management/ Financial Acumen:Full command of P&L forecasting risk and commercial decision-making
- Customer-Centric Builds strong relationships with senior stakeholders and ensures long-term satisfaction.
- Operational ExcellenceKnows how to run programs with discipline and process rigor.
- Team Builder Can hire develop and lead a high-performing team.
- Problem Solving Applies analytical thinking and creativity to resolve operational and strategic issues quickly.
- Initiative Takes ownership of regional performance anticipates challenges and implements proactive solutions.
- Adaptability Responds effectively to change and leads teams through evolving priorities.
QUALIFICATIONS
- Experience: 5 years in leadership roles managing large teams and complex public-sector accounts.
Required Experience:
Director
Key Skills
- Sales Experience
- Nursing Home Experience
- Management Experience
- Profit & Loss
- Workers' Compensation Law
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Memory Care
- Public Speaking
- Supervising Experience
About Company
Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product d ... View more
