Business Consultant I
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Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
About
is a consumer tech company with heart. Were on a mission to solve a human challenge we all face: finding great care for the ones we love. Were moms and dads and pet parents. We have parents and grandparents so we understand that everyone at some point in their lives could use a helping hand. Our culture and our products reflect that.
Location: 2801 N Central Expy 11th Floor Dallas Texas 75204
Work Environment: Hybrid - in office Monday Wednesday & Thursday
Position Overview:
The Consulting Team at HomePay manages client contact including inbound phone calls emails and account changes while ensuring exceptional service and operational efficiency. This role is hands-on and requires attention to detail strong communication skills professionalism and a solid work ethic. Your day will primarily involve handling inbound calls from household employers and employees with tax and labor law questions along with follow-ups and non-phone account management.
What Youll Do:
- Manage all client contact including inbound calls emails and account changes while providing accurate consultations on tax and labor law questions.
- Review and implement account changes promptly
- Perform follow-ups and non-phone account management tasks as needed.
- Support other teams with business needs goals and project completion.
- Report client feedback including suggestions complaints quotes account closures and service upsells.
Who You Are:
- 1-3 years of related client service experience
- Strong communication skills both written and verbal
- Team-player with a passion for delivering exceptional customer service
- Strong attention to detail
- Strong change agility and ability to shift quickly as needed
- A driven nature and willingness to tackle complex projects and goals
- Comfortable in a fast-paced environment
- Comfortable meeting and exceeding daily and weekly critical metric benchmarks
- Open to feedback ongoing learning and comfortable asking questions
- Reliable and consistently punctual
- Bachelors Degree preferred (Business/Economics/Government preferred)
Company Overview:
Available in more than 20 countries is the worlds leading platform for finding and managing high-quality family care. is designed to meet the evolving needs of todays families and caregivers offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007 families have relied on industry-leading productsfrom child and elder care to pet care and home care. is an IAC company (NASDAQ: IAC).
Salary: $26.25/hr
The salary listed is just one component of total compensation package for employees. Other rewards may include annual bonuses and short- and long-term addition provides a variety of benefits to employees including health insurance coverage life and disability insurance a generous 401K employer matching program paid holidays and paid time off (PTO).
#LI-Hybrid
Required Experience:
Contract
Key Skills
- Business Consulting
- Business Intelligence
- Sales Experience
- B2B Sales
- Information Management
- Network Administration
- Business Analysis
- Microsoft Dynamics Navision
- Outside Sales
- Strategic Planning
- Database Administration
- Public Speaking
About Company
Get the help you need for your children, pets, elderly parents, home and lifestyle. Making it easier to find better care for your whole family.
