Come work at the best place to give and receive care!

Job Description:

Manager Revenue Integrity

Who We Are

Southern New Hampshire Health has been a cornerstone of the region since 1893 delivering high-quality compassionate care close to home. Anchored by Southern New Hampshire Medical Center a 188-bed DNV-accredited hospital in downtown Nashua with a Level III-N trauma center Level II Special Care Nursery and Magnet designation for nursing excellence we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments.

Our medical staff includes over 500 providers from Foundation Medical Partners and local practices. Foundation Medical Partners our multi-specialty group spans 70 practices across southern New Hampshire and northern Massachusetts providing coordinated patient-centered care to thousands each year.

About the Job

The Manager Revenue Integrity provides leadership and operational oversight for Charge Description Master (CDM) governance charge capture processes and revenue reconciliation activities. This role ensures accuracy compliance and the integrity of revenue cycle operations while supporting organizational financial performance.

The Manager drives the tactical execution of departmental goals by equipping teams with the knowledge tools and workflows needed to navigate complex payer requirements regulatory standards and system functionality. This role also leads performance monitoring process improvement and crossdepartment collaboration to reduce revenue leakage and strengthen operational excellence.

What Youll Do

• Develop implement and manage policies procedures and workflows supporting accurate CDM maintenance and charge capture processes.

• Oversee a service-linebased Charge Review program to identify charge capture issues and drive improvements.

• Monitor daily workflow prioritization to ensure established metrics benchmarks and KPIs are consistently achieved.

• Ensure compliance with organizational policy payer requirements and regulatory standards.

• Support systemwide process improvement initiatives and changemanagement efforts related to new workflows technologies and strategic priorities.

• Conduct ongoing performance monitoring and implement corrective actions as needed.

• Leverage reporting tools and analytics to evaluate performance identify operational gaps and drive accountability.

• Maintain uptodate knowledge of payer policies and translate updates into clear workflows and education.

• Provide onboarding and ongoing professional development for staff.

• Serve as a trusted resource for revenue cycle operations payer requirements and system functionality.

• Offer supervision coaching and performance feedback to assigned staff; identify training needs through data and workflow analysis.

• Foster a collaborative team culture aligned with organizational values.

• Participate in organizational work groups and committees.

• Master new software applications quickly and independently.

• Perform other duties as assigned.

• Limited travel required up to 10%.

Who You Are / Requirements

Education:

• Bachelors degree in Healthcare Administration Finance Business or a related field
  OR an additional 4 years of required experience may substitute for a degree.

Licensure/Certification:

• Revenue Cycle industry certification required (CRCR CHFP HFMA Epic and/or CHAM).

Experience:

• Minimum of 7 years of experience in Revenue Cycle operations.

• Epic Revenue Cycle application experience required.

Knowledge & Skills:

• Knowledge of endtoend revenue cycle operations CDM medical terminology and insurance/managed care regulations.

• Proficiency in Microsoft Office (Word PowerPoint Excel) and Epic.

• Ability to work independently and collaboratively.

• Strong facilitation coaching and analytical skills.

• Ability to multitask manage competing priorities and make decisions in rapidly changing situations.

Why Youll Love Us

• Southern NH Medical Center is a 5-time Magnet designated hospital

• Health dental prescription and vision coverage for full-time & part-time employees

• Medical dental and vision coverage

• Life insurance

• Short- and long-term disability

• Flexible Spending Accounts (FSA)

• Competitive pay

• Tuition Reimbursement

• Nursing Student Loan Paydown Program

• 403(b) Retirement Savings Plan

• Education & paid training for continued career progression

• & So much more!

Work Shift:

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation disability status veteran status or any other characteristic protected by law.