Library Information Systems Technician (PT)

Job Posting Closing Date:

Job Details

What is the compensation

$19.00 per hour

Part-time Provo City employees are eligible to contribute to individual retirement savings plans through the City (401k 457 Roth IRA and/or Traditional IRA) and receive the following great benefits: a) free admission to the Provo Recreation Center Peaks Ice Arena Public Skating and Provo Shooting Sports Park; b) a free Provo City Library Card; c) a 25% discount on Provo Recreation Center memberships (direct family only); and d) discounts from various local and national vendors.

What are the main duties

• Maintain user help desk for technical hardware and software issues.

• Ensure a quick response and timely resolution on all inquiries.

• Troubleshoot basic hardware and software problems on the phone or on location.

• Maintain an accurate log of support calls and their results.

• Instruct users on basic software and computer use best practices and procedures.

• Deploy basic software applications on workstations scanners printers and other computerized devices.

• Receive training in developing and configuring the parameters and deployment strategies of more complex software applications.

• Detect and eliminate basic system viruses spyware and other malware.

• May perform elementary programming including writing and maintaining system queries.

• Assist in determining need for evaluating selecting installing and replacing a variety of hardware including printers projectors scanners and other peripherals.

• Assist in maintaining life cycle of hardware and software including maintaining an accurate inventory facilitating manufacturer warranties and analyzing replacement needs.

• Assist other staff members as needed and perform other related duties as required.

What do I need to apply

Provo City will honor an equivalent combination of job-related education and/or experience one year of post-secondary education/training for six months of experience.

• High school diploma or equivalent (GED).

• One year of computer operation and system support experience.

• A valid lawful Driver License may be required.

What is the schedule

This position will be 18 hours per week Monday through Friday between the hours of 4:00 p.m. - 9:00 p.m. and Saturday 1:00 p.m. - 6:00 p.m.

What are the physical and environmental factors

Requires moderate physical lifting of 40 lbs. frequently sitting standing and walking maintaining concentrated attention to detail for long periods vision for data analysis and troubleshooting. Work is usually indoors and physically onsite. Requires exposure to computers electronics electrical devices and high stress situations due to contact with individuals frustrated with technical support issues.

What is the selection process

Applications will be reviewed in the order they are submitted with the first screening being held on March 25 2026. Applicants mustmeet the minimum qualifications listed above to be eligible for consideration.

If selected for hire candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.

Why Provo City

By planning growth thoughtfully and managing resources responsibly we maintain a future for Provo that is vibrant connected and welcoming for families students seniors and business for generations to come. All of this makes Provo well-managed friendly economically vibrant and livable for people at all stages of life. Visit to learn more!

Provo City is an Equal Employment Opportunity employer.